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Toyota Service - Kennewick
- Automotive
- Kennewick, WA
About this business
Location details
6321 W Canal Dr, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst service experience two times in a row. I pre-paid for 5 services on my Tundra. The last time they got a lug lock stuck and had me drive to Discount Tire with a loose wheel to have them fix it. Today I went in for my final pre-paid and they told me it expired 11 days ago.... I asked to speak to the Service Manager and he told them no nothing he could do..... BS.... I expected nothing extra just what I paid for.
They found a problem with the car but said it was under warranty so it was free! Had to wait a bit. Kinda wish you guys had motortrend magazines. You have a whole bunch of other ones, but golf and nature and pop culture magazines aren't really my type...
The customer service is definitely top-notch. However, the service plan has doubled in price and is now 400$ for oil change and tire rotations for a year. They gave priced the average person out... Update: checked on the price after getting my Toyota serviced and they have provided another less expensive, more affordable option for a service contract. Toyota's customer service could use some work. I bring my car in and wait for 15mins in the office where the customer service agents are standing at their desks Other people ge... read more
Fairly good service. They weren't able to track down my issue, but that wasn't their fault. It comes and goes.
Never again recall and came out telling me I needed a$5,141. Repair +tax took car to my mechanic they could find NOTHING wrong!
Frequently asked questions about Toyota Service - Kennewick
How is Toyota Service - Kennewick rated?
Toyota Service - Kennewick has a 3.8 star rating with 41 reviews.
When is Toyota Service - Kennewick open?
Toyota Service - Kennewick is open now. It will close at 6:00 p.m.
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