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Toyota Service Department
- Automotive
- Wellesley, MA
About this business
When you service your vehicle at Wellesley Toyota, you'll see a friendly face every time you visit us. That's because our Service Advisors have been with us for many years and have decades of Toyota experience. Our comfortable waiting room is equipped with WIFI, large TV, a dedicated children's playroom, a dedicated quiet/work room and complimentary coffee and tea. And you can have confidence that our certified, experienced technicians and master technicians know how to keep your vehicle running in mint condition.
Location details
234 Worcester St, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I took my car in for its first service and expected my multi-point inspection to go smoothly. Check in was easy and straightforward. I was welcomed with a smile. The waiting area was clean and quiet so I was able to get work done while I waited. After an hour my car was ready, great. When I finally arrive home I check under my hood because of past experiences at other places and find they did not complete the multi point inspection as expected including topping off fluids. If some of the most simplest tasks are not completed... read more
The service advisor Joseph was really helpful with getting me in and out fast and on my own schedule. Thankful for this place! Great work
It's a shame that google doesn't allow a ZERO star review...My recent experience at this Toyota dealership's service center is a stark reminder of why consumers often distrust dealership repairs. I will not be returning. I brought my Highlander in because the temperature sensor was erroneously indicating an overheated engine immediately upon starting. The dealership diagnosed the issue as rodent damage to exhaust heat management wires, claiming a complex repair due to their supposed location deep under the engine, and charge... read more
I recently had my RAV4’s rear hatch trunk repaired, and while I appreciate the effort of the team, there were some issues. The trim wasn’t reassembled correctly, with a loose clip left in the trunk, and there were splotches of adhesive on the trim and paint. After waiting two hours for the repair, I expected more attention to detail. I hope future work focuses on thoroughness and cleanliness, as these small touches greatly impact customer satisfaction.
I recently had my RAV4’s rear hatch trunk repaired, and while I appreciate the effort of the team, there were some issues. The trim wasn’t reassembled correctly, with a loose clip left in the trunk, and there were splotches of adhesive on the trim and paint. After waiting two hours for the repair, I expected more attention to detail. I hope future work focuses on thoroughness and cleanliness, as these small touches greatly impact customer satisfaction.
Frequently asked questions about Toyota Service Department
How is Toyota Service Department rated?
Toyota Service Department has a 4.3 star rating with 35 reviews.
When is Toyota Service Department open?
Toyota Service Department is open now. It will close at 7:00 p.m.
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