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Toyota Service Center - Crown Toyota of Lawrence
- Automotive
- Lawrence, KS
About this business
Location details
3430 Iowa St, Lawrence, KS, 66046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Since we bought our Highlander we’ve been bringing it to Crown Toyota. I can tell that the staff here genuinely care about customer experiences and making things right. We had a small issue and after a small delay we heard back from Ryan and they were very communicative and quick to take a look at our concerns and we reached a solution quickly.
My first repair service experience at Crown Toyota Service Center in Lawrence, KS, was a great one! The service rep, Cody, made sure I was well informed and well taken care of. He even took a few extra minutes to show me how to work something on my van which I did not know how to do. Great job, greatly appreciated! In addition, all the staff was friendly and courteous, from the warm welcome by Shawn to the very helpful and pleasant courtesy ride home by Fee, and all those asking "May I help you?" in between. Great job servic... read more
Do not go here unless you are White. Both of my experiences were awful. It’s amazing what happens when you are a minority and they judge you based on an older vehicle that you drive. No accountability. No integrity. Technicians will break parts on the vehicle and pass the cost along to the customer ( I lived it first hand).
Quit going to Crown Toyota Service for a couple years but thought we would give them another chance. Our service rep (Felipe) restored our faith in Crown Toyota Service center. Ask for Felipe, and you won’t regret it . He is honest, friendly and very knowledgeable about service repairs. If we need any repairs in the future, we will return due to the great service we received from Felipe. Keep up the awesome work!😁 Update: Another recent visit to Crown Toyota Service center. Felipe was off this time but Justin assisted me an... read more
Shout out to S.A. Danny Bahner and his patience. I'll be returning here for sure
Frequently asked questions about Toyota Service Center - Crown Toyota of Lawrence
How is Toyota Service Center - Crown Toyota of Lawrence rated?
Toyota Service Center - Crown Toyota of Lawrence has a 4.2 star rating with 41 reviews.
When is Toyota Service Center - Crown Toyota of Lawrence open?
Toyota Service Center - Crown Toyota of Lawrence is open now. It will close at 6:00 p.m.
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