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Toyota Service Center
- Automotive
- Midlothian, VA
About this business
Location details
3600 Lonas Pkwy, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have no idea how this place has ratings above 4. We always have a terrible experience with communication with them. Also, they blamed us for booking an appointment on the weekend when they don’t have their full staff. We dropped off the car at 8:30am and it wasn’t getting done at all today. Had to call to find out. Such an inconvenience. If you can help it, go somewhere else. We can’t wait for our ToyotaCare to be done…
On my very first service visit, they managed to overfill the engine with oil — arguably one of the most basic maintenance tasks imaginable. If a shop cannot get something this simple right, it seriously raises concerns about what happens with more complicated repairs. To make matters worse, they were incredibly sloppy: oil was splashed around the engine bay and pooled in the lower engine pan, as if no one even bothered to clean up after themselves. When I tried to address the issue with the service manager, the lead technici... read more
Everyone knows about the 3rd gen tundra engine issues. Unfortunately my 23 hybrid blew its bearing still under warranty. Brought to this Toyota service center. This service center was great with communication and trying to help get parts fast. It took exactly a month to get parts and rebuild. Also was due to holidays as well. Received a great rental vehicle and was on my way when my truck was done. So far everything has been running great and I absolutely recommend this service center. Shout out to Zachary for helping me thr... read more
Vicky was an amazing service adviser. She does a great job looking out for customers and ensuring they get the best deals.
Frequently asked questions about Toyota Service Center
How is Toyota Service Center rated?
Toyota Service Center has a 4 star rating with 81 reviews.
When is Toyota Service Center open?
Toyota Service Center is closed now. It will open at 7:00 a.m.
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