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Toyota Service Center

4.2

About this business

Location details

1282 Central Park Dr A, O'Fallon, IL, 62269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.238 reviews
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Brian C.'s profile image
Brian C. 
on Google
a month ago

Worst service department I've ever worked with. Months ago the service department recommended an exhaust service for over $3,000. After balking at this price I shopped around and the local Mieneke fixed the problem for $345. I then called to inquire as to what made the cost over $3,000 and they insisted that was the price. After pressing, they admitted they could use after-market parts and probably get the price down to $1,200. Upon admitting I had already fixed the issue for $345, I was told "Oh, well that's because we don'... read more

Geoffrey Moore's profile image
Geoffrey Moore 
on Google
2 months ago

Not impressed with the service department, left my car there 2 days ago to have the clutch master cylinder replaced & brake fluid changed, today I received a “ Text message “ with a list 7 other things that need fixing but they haven’t fixed the clutch problem I left it there for. Not happy. Check back tomorrow ! 

Dick Slackman's profile image
Dick Slackman 
on Google
9 months ago
L J's profile image
L J 
on Google
2 years ago

Will not honor warranty purchased at dealership. Even though they will not fix my vehicle under warranty, they still charged me for their time! How about my time? You bypassed my Monday morning appointment time, held my vehicle hostage for 48 hours with no loaner vehicle, only to fix nothing and steal my money. This is criminal. Avoid this business if at all possible! Manager refuses to speak with the customer. 

Patricia Huth's profile image
Patricia Huth 
on Google
2 years ago
View all google reviews

Frequently asked questions about Toyota Service Center

How is Toyota Service Center rated?

Toyota Service Center has a 4.2 star rating with 38 reviews. 

When is Toyota Service Center open?

Toyota Service Center is closed now. It will open at 7:30 a.m. 

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