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650 Main St, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Today’s experience with the Chula Vista Toyota service depart was so awful I had to file a formal complaint. We scheduled an appointment for 9:30am and arrived on time to a massive line nearly going out the dealership into the street. We were not seen til past 10:15am with my two children waiting in the car because we had plans after we dropped off our vehicle. Whether they need to schedule less appointments or not accept walk ins, they need to adjust the current set up because it was an absolute mess at the service departme... read more
Called right before I went to get an oil change to see if walk ins we welcome. They said yes walk ins were fine so I drove over. When I got there, I sat there for about 30 minutes with no help. People were on their phones instead of helping
Toyota care service(s) not performed , technician just checked off boxes on the Multipoint Vehicle Inspection report. Brought my 6-month-old vehicle to Toyota Chula Vista service department for its first service appointment through TOYOTA CARE (12/21/2024). My tire pressure was on the low side so great it will be performed part of the multi-point inspection by the technician. This was not the case. I received my inspection report performed by technician, all 4 tires to 33 psi spec (on the sheet at least). Vehicle sensors on ... read more
Take too long
Es un desastre te dicen que el carro lo entregarán a una hora y después de esperar 4 horas nos dicen q debemos cambiar el filtro del aire !!!!!!!no tienen respeto por el tiempo de espera de los clientes no volveré
Toyota Service has a 3.3 star rating with 38 reviews.
Toyota Service is closed now. It will open at 8:00 a.m.
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