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Toyota Service
- Auto Repair
- Fremont, CA
About this business
Location details
Fremont, CA 94538, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very disappointed with Toyota Fremont. I had a 1 PM appointment today for an oil change and brake fluid replacement. I arrived at 12:40 PM, but even by 4 PM my car was still sitting in the parking lot untouched. When I asked, the service advisor just said, “Sorry, I didn’t start work on your car.” Very unprofessional — why schedule an appointment if you don’t plan to start on time? I even canceled another appointment to come here. Poor customer service and communication.
Every car service business profits from grey areas. Knowing a thing or two about cars and gotting my hands dirty with grease, I empathize that and am usually willing to pay a bit extra to honor the men and women doing the job for me. There is a limit to suggesting and over-charging on unnecessary services though. I’m not here to argue my position or report specific malpractices. This is just a genuine ask to the management to please do better. Profit is good for the short run; but building a good customer base will benefit m... read more
Every car service business profits from grey areas. Knowing a thing or two about cars and gotten my hands dirty with grease, I empathize that and am usually willing to pay a bit extra to honor the men and women doing the job for me. There is a limit to suggesting and over-charging on unnecessary services though. I’m not here to argue my position or report specific malpractices. This is just a genuine ask to the management to please do better. Profit is good for the short run; but building a good custom base will benefit more... read more
Recall for a 🚗
Frequently asked questions about Toyota Service
How is Toyota Service rated?
Toyota Service has a 3.6 star rating with 225 reviews.
When is Toyota Service open?
Toyota Service is open now. It will close at 7:00 p.m.
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