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Glendale, CA 91205, Glendale, CA, 91205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service is incredibly slow. Appointment times are virtually meaningless--an oil change at 4pm should not take 3 hours. My initial appointment was for an oil change & smog check, and the tech who greeted me was visibly annoyed that I said smog check, despite it... being on my appointment request. Not sure if the normal smog check is $125 here, but I've never paid more than $60 for one anywhere else, so the pattern of wildly overcharging runs rampant here. 2 days later, came back for rear brake service, which was noticeably ov... read more
As a result of my experience, if don’t want to wast your time and nerve stay away from this dealer at all costs. Almost 6hrs of my day was wasted because of this scammers and my layer confirmed that this is dealer fraud. I took my 25 rav4 with less than 2km for an issue with the driver side seat at 7 am. After being there for 4 hours at around 11:30ish the advisor came to me and said the technician said there is a problem with the rail but because your car is brand new we should have the someone to inspect it as well and I’m... read more
why does their website make it so hard to book a regular maintenance? The user interface is terrible
I recently visited Glendale Toyota for service, and while the facility itself is clean and organized, the overall customer experience left much to be desired. One of the biggest challenges is the wait time. Without an appointment, you can expect to spend anywhere from five to six hours sometimes seven to eight hours before your vehicle is ready. That’s an incredibly long stretch, especially for those who rely on their cars daily. During my visit, I noticed that service providers often avoided eye contact when customers asked... read more
Toyota Service has a 3.7 star rating with 109 reviews.
Toyota Service is open now. It will close at 10:00 p.m.
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