Toyota of Pharr Service and Parts

GerryD007 

on Google

3 weeks ago

I took my Prius in for oil change and to check suspension. While the service rep was polite and tried to be helpful, my overall service experience was negative. To start, they want about $180 just to diagnose a problem. But as part of the diagnosis they don’t provide pictures, videos, or detailed explanations like their peers at other more sophisticated service departments. If they were going to charge $180 for diagnosis, they need to up their game. I also got an oil change but something basic like putting a sticker in the w... read more

Fernando Gonzalez 

on Google

a month ago

The worst service i was waiting for most 20 minutes to someone take my order but no one help me 

Alejandra Salazar Funes 

on Google

3 months ago

The Service Department has not behaved in a trustworthy way or like a professional should. When my car was under their care, they were not careful with it, and they returned it in a worse condition than when I took it to them. They do not take responsibility for what happens there. Terrible experience and I had to get rid of my car that I had originally planned to keep. 

R Hernandez 

on Google

3 months ago

Tapped on view survey and there was no survey. Been going to Josh Johnson at Pharr Toyota for over 7 yrs. He has always been very professional, helpful and friendly. I always try to get Josh to help get my vehicle serviced unless it's his day off, someone else will help. On my drive home I noticed tires air pressure on screen, invoice says they were checked, they had all different air pressure per tire. Should be all the same pressure when they were supposed to be checked and tires reset. AC needs service per invoice but not... read more

Norma Jaramillo 

on Google

4 months ago

Rafael Medrano es un excelente vendedor esté bien agradecida con él sus atenciones. Muy amable muy atento y le agradezco por por la ayuda y todas sus atenciones le doy un 10 de 10 gracias