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Toyota
- Automotive
- New Albany, MS
About this business
Location details
1200 Magnolia Dr, New Albany, MS, 38652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I financed a 2021 Toyota Camry in April of 2025. Since then, I tried to refinance my car at a lower interest rate. I have excellent credit. My credit union said that they cannot refinance my vehicle because I am $8,000.00 upside down on the loan. So, in other words, they overcharged me 8,000.00 I owe more than what my car is worth. How does that work? I contacted Smart Toyota about this and was told it would eventually even out? Tt's never going to even out. The car had 82,000 miles on it when I bought it for 28,000 do... read more
They now charge a fee for using a credit card. I won't be back. Too bad, I've been coming here for years for all maintenance with 2 vehicles. Not a good call Bernardi. đź‘‹Â
I would like to thank Brittany Markel for the outstanding job she did in getting my 2008 Lexus RX400H serviced. I called Hall Toyota's Service Dept due to problems on my instrument cluster having the VSC, ABS, Brake, Traction Control lights on. Brittany Market, Service Advisor, basically told me what the issues were. She had me scheduled very quickly and got me in and out in just a few days. Thanks again for your on the job knowledge of my Lexus. Butch GordonÂ
Just had to take a moment to give a big shoutout to Michelle! 👏 I called in to schedule a service appointment, and from the very beginning she made me feel incredibly welcome. She was friendly, professional, and genuinely helpful throughout the entire conversation. Customer service like that really stands out. Michelle is a fantastic ambassador for Kenosha Toyota—seriously, great hire! 👍 Because of the great experience, we’ll definitely be back soon… and very likely for a vehicle purchase in the near future. See you the... read more
Car shopping gives me so much anxiety. I absolutely hate dealing with dealerships. It's mentally exhausted. I walked into Ed Martin Toyota in Noblesville and it was a completely different experience. We were greeted by very nice people that were very knowledgeable. We ended up having to order a vehicle as the vehicle we wanted was not on the lot. It took about 6 weeks to get our new vehicle as it had to be built. Michael Ball, our car salesman, kept us updated along the way. The sales manager, Xavier, was absolutely wonderfu... read more
Deeply disappointed with service at Autonation Toyota Weston. They put windshield wipers on incorrectly, chipped paint off the hood of my car in August. I travel for work, so I arranged to have it fixed in February. They told me my car was ready for pickup, only to find out they were unable to match the paint color and only put on a clear coat. Why didn’t Juan Martinez tell me on the phone before I arrived that they did not repair the chipped paint? They expect me to return in June to get another rental car for 3 days for th... read more
Deeply disappointed with service at Autonation Toyota Weston. They put windshield wipers on incorrectly, chipped paint off the hood of my car in August. I travel for work, so I arranged to have it fixed in February. They told me my car was ready for pickup, only to find out they were unable to match the paint color and only put on a clear coat. Why didn’t Juan Martinez tell me on the phone before I arrived that they did not repair the chipped paint? They expect me to return in June to get another rental car for 3 days for th... read more
Worst place ever dealt with sales was great, once deal done forget being able to talk to anyone as all you get is lip service and run around. Never buy here again. Customer service at it's worst. Ball got dropped, asked for toyota finance got local bank finance as paid for black plates never got. So disappointed i paid car off in full first month been fighting with them since to get back warranty $ I canceled. Also ball dropped per finance manager as other lady I dealt with told me. Will be trading off just so I don't ever h... read more
We took r car in and paid $800 for them to fix it. THEY MADE IT EORSE. Now they want us to trust them again????? NEVER. this car is only 4 years old and runs like a lemon. They want more $$to do nothing again,!!!!!Â
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Toyota is closed now. It will open tomorrow at 9:00 a.m.Â
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