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Townsend Energy

4.9

About this business

Location details

75 W Main St, Georgetown, MA, 01833, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9155 reviews
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Novalee G (Hiscrazynovalee)'s profile image
Novalee G (Hiscrazynovalee) 
on Google
5 months ago

Woman on phone was rude and yelled at me for asking a simple question .. don't have listed on your website thag you do things you don't 

Sharon S's profile image
Sharon S 
on Google
a year ago

Amazing service and Walter said he'd have my furnace up and running the same day that I called! (He's still here too!) So Tyvm to Townsend Energy for such great staff!! 

Lisa Hayes's profile image
Lisa Hayes 
on Google
a year ago

I recently had to change suppliers and selected Townsend based primarily upon their reviews. Being a new "generator only" propane customer, I have to say that so far I am delighted with the customer service. During my new customer tank inspection, a leak was detected underground that has more than likely been there for many years. The service technician could have finished his inspection and sent me to the scheduling department for a future repair but instead he called for parts and labor assistance and had me back in servic... read more

Say it Like it is.'s profile image
Say it Like it is. 
on Google
2 years ago

Dishonest. Townsend Energy is a ripoff, I ordered 4 propane Tanks to my commercial building, they had my cc on file! At every delivery they would charge my cc $1,200+ I was getting deliveries almost every week! My wife went to Georgetown location to ask how much volume and at what price per a gallon are we paying for Because “We NEVER RECEIVED A STATEMENT NOT EVEN ONCE!!! My wife was told that they will mail us all statements we paid in the past BUT THEY NEVER DID. I canceled their service and when they picked up the 4 Tanks... read more

Carmen Ventola's profile image
Carmen Ventola 
on Google
2 years ago

I have been a customer of Townsend Energy / Federal Heating for decades. I own a 2 Family Duplex in Winchester and I ask my tenant to also use Townsend for his oil. Townsend services both oil burners in my Duplex. Now I have to tell you why I stay with Townsend. One of your technicians found a very small leak in my oil tank and he said Townsend would have salesperson call to arrange and quote a replacement. As soon as I heard salesperson, I said to myself I am going to have to "deal" with a salesperson. UGH! Townsend sent Je... read more

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Frequently asked questions about Townsend Energy

How is Townsend Energy rated?

Townsend Energy has a 4.9 star rating with 155 reviews. 

When is Townsend Energy open?

Townsend Energy is closed now. It will open at 8:00 a.m. 

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