Townsend Building Services

louise dingle 

on Google

a month ago

This company sent an electrician to replace lighting and ceiling fans after heavy water damage from last years cyclone. The electrician and his apprentice, entrusted with working on my residence, drilled holes in my bathroom ceiling that did not match the fitting for the light then told me I had to find someone to patch and paint them at my cost. They then installed the wrong sized ceiling fan in one bedroom which hits my plantation shutters when they are open, even though there were multiple emails and discussions about ens... read more

claire pauling 

on Google

3 months ago

BUYER BEWARE Dishonest terrible company to deal with QBE insurance use Townsend have no idea why for thier jobs TOWNSEND FITTED a garage door and installed the completely wrong door colour signed the paperwork as me and submitted the job as complete to QBE how this is not fraud pretending to be the customer I’m not sure now we have the wrong garage door that doesn’t match our house thanks to Townsend who are still lieing to QBE THEY SHOULDNT HAVE AN INSURANCE COMPANIES JOBS when they forge signatures 

Samuel Moore 

on Google

10 months ago

Hopeless organisation. Had a claim approved by my insurance company and assigned to these builders in January 2025 - as I write this, the work has just completed (December 2025). 11 months to do a simple repair. All they had to organise was for one gyprock wall to be replaced and painted. 2-3 weeks wait times between responses - and was assured throughout the entire year that they were chasing trades as hard as they could. Booked the trades in the wrong order (electritian before the plasterers had finished their work). The l... read more