Townsend Building Services

Samuel Moore 

on Google

3 months ago

Hopeless organisation. Had a claim approved by my insurance company and assigned to these builders in January 2025 - as I write this, the work has just completed (December 2025). 11 months to do a simple repair. All they had to organise was for one gyprock wall to be replaced and painted. 2-3 weeks wait times between responses - and was assured throughout the entire year that they were chasing trades as hard as they could. Booked the trades in the wrong order (electritian before the plasterers had finished their work). The l... read more

Andrew Smith 

on Google

5 months ago

Poor communication, get bounced around when calling, very reactive and have to constantly chase this company up for trades to be actioned. 

Sal y 

on Google

8 months ago

We recently had renovation and repair work carried out as part of an insurance claim, and Townsend did a fantastic job from start to finish. The team was professional, efficient, and delivered high-quality workmanship. A special mention to the supervisor, Justin Carney, who went out of his way to ensure everything was done correctly and to a high standard. His attention to detail and proactive communication made the whole process smooth and stress-free. We're very pleased with the outcome and highly recommend their services.