TownePlace Suites by Marriott Big Spring

Amanda 

on Google

2 weeks ago

Booked a room at 2:40am via Marriott. Arrived and attempted to check in at 2:55am. Was told that since it was after 3am I had lost my prepaid reservation and I would have to pay again to get a room. When I pointed out that the room had been booked fifteen minutes prior, the woman at the front desk said no, that I had booked that room days in advance, and I should have checked in on time. She then refused to allow me to pay for a second room. She was rude, condescending, and cut me off while I was speaking multiple times. Whe... read more

Ralph Hobratschk 

on Google

a month ago

Good stay. 

Jason Wurtzel 

on Google

a month ago

I checked in on March 2nd I had booked 2 rooms, upon entering my room there was a strong odor after looking around for a few minutes I found rotten meat I assume in the garbage disposal. I went to the front desk to request a new room and was told they had nothing the front desk clerk tries to clean it up but the smell was so bad it overpowered his cleaner so I checked out and slept in my vehicle in the parking lot.