Towne Mazda Service

Amy Harvey 

on Google

a week ago

I went in for an oil change and car inspection when I received the video of the tech doing the oil change he informed me that my rear rotors and pads needed to be replaced and wouldn’t pass inspection. An estimate was sent to me to replace these parts for $665. I left that day without my car inspected because I wasn’t going to pay $665, I know how much those parts cost. I have my boyfriend that can replace them. Well come to find out the rear rotors and pads were at 90% and would pass inspection. I went to other shop who did... read more

C 

on Google

a month ago

Terrible dealership. Zero stars! Purchased a 2023 Toyota Rav4 XLE in May 2026 from Towne Auto Group. The vehicle was Gold certified, so one would think it would be in good condition. After purchasing the vehicle and leaving the dealership, I had to immediately return because a plastic mud flap was broken off and was flapping around. A few days later, returned to the dealership because the Braking system failure light illuminated. Also, because the brake pedal kept going all the way to the floor. Dealership told me the light ... read more

Nick 

on Google

5 months ago

Attention: This dealership remains a major red flag. I previously had a poor experience with Towne Kia years ago and hoped that, a decade later, Towne Mazda would be different. Unfortunately, that was not the case. I purchased a fully loaded CX-50 Hybrid. Since then, I’ve had two routine oil changes — and both service visits were extremely disappointing. Each oil change and tire rotation took approximately 1.5 hours. For routine maintenance, this is excessive and far beyond what most dealerships consider standard turnaround ... read more

Jenn Badzinski 

on Google

5 months ago

Had my car in the body shop recently, work was done in the quoted time, they provided me a ride to my office, and I was pleasantly surprised when I got my car back washed and detailed. Thanks crew! 

B V 

on Google

9 months ago

I bought my 2022 CX5 from Towne in November 2022. The sales experience was good, but their service department has gone downhill fast. Almost every time I go in for a simple oil change or tire rotation, I’m the one pointing out issues that should be replaced under warranty, like the rear hatch unlock button that keeps falling out, my loose driver’s seat, or the headlights with excessive water intrusion. Even though I purchased the CPO warranty so these repairs would be covered, they still quote me out of pocket costs. For som... read more