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Towne Mazda Service
- Auto Repair
- Orchard Park, NY
About this business
Location details
3531 Southwestern Blvd, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought my 2022 CX5 from Towne in November 2022. The sales experience was good, but their service department has gone downhill fast. Almost every time I go in for a simple oil change or tire rotation, I’m the one pointing out issues that should be replaced under warranty, like the rear hatch unlock button that keeps falling out, my loose driver’s seat, or the headlights with excessive water intrusion. Even though I purchased the CPO warranty so these repairs would be covered, they still quote me out of pocket costs. For som... read more
The whole staff at Mazda Service Department have been great. Exceptional service from management, service counter and mechanics. The staff goes above and beyond to help me when I had a few issues with my new Mazda CX50.
Everything was super easy, I pulled in and was promptly helped. They explained everything that would happen and gave me a price for the services. I received a video walk through which was cool to see and the one recommendation they came out to speak with me and weren't pushy about making a decision. Great experience!
Outstanding service start t finish as the team replaced two rear wheel bearings in a day (they had to order a part) and provided a loaner free of charge to lessen the impact on this customer's life. Friendly and helpful. Not that I wish to come back any time soon, but I feel confident should I need to that Towne Mazda service will treat me right!
Very clean show room and waiting area. Very courteous staff. They make buying a car hassle free and treat you like a human and not a $ Jim was fantastic!
Frequently asked questions about Towne Mazda Service
How is Towne Mazda Service rated?
Towne Mazda Service has a 4.3 star rating with 38 reviews.
When is Towne Mazda Service open?
Towne Mazda Service is closed now. It will open at 7:30 a.m.
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