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Town East Ford Service

3.6

About this business

Location details

18411 Lyndon B Johnson Fwy, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
3.6249 reviews
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Ali Hassan's profile image
Ali Hassan 
on Google
a month ago

Dustin Bingham took great care of me during my vehicle service while getting a trailer hitch installed. He made the whole process smooth and easy—professional, friendly, and efficient. I’ll definitely be back in the future! 

Walta Neguse's profile image
Walta Neguse 
on Google
a month ago

The free oil changes are not worth the wait. You pay for it in time. I went in for an oil change and was told it would take one and a half to maybe two hours which is a crazy long time as is and didn’t get my car back until almost 3 hours later after I had to escalate it to 3 different people. SUPER inconvenient, and will be paying for all my oil changes from here on at, at sensible shop with actually take others time into consideration. This was absolutely ridiculous. Do better TEF. 

Will Totsch's profile image
Will Totsch 
on Google
a month ago

If you schedule an appointment with the service department here, be sure you ask for Diana by name. She is very attentive, helpful, patient, and courteous. 

Fire's profile image
Fire 
on Google
a month ago

Do not come here. Just like every other dealership, they lie about costs and slip in additional fees at the end to hold your vehicle hostage. A simple oil change, tire rotation, and quick evaluation is advertised as $130. Thats what it should be when it says taxes and fees included. Then why is it magically $140 when I go up there to get it done because "the website is not updated". Then after they do everything, they say they have shop fees and taxes after that so its $174??? The advertised price is $130 not $174! "Shop fee... read more

Roderick Brown's profile image
Roderick Brown 
on Google
2 months ago

So I was out of town in my 2017 F250 when the turbo intake hose blew off which caused me to loose turbo power. I had just replaced it but it was a aftermarket part. So I orders a ford part and installed it along with the map sensor too. I was able to make it back home and scheduled for my truck to be checked out at Town East Ford. David McDonough was my service advisor and was very helpful and understood the dilemma I had been in. Fortunately for me the parts that were installed were okay and I justed need a few drive cycles... read more

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Frequently asked questions about Town East Ford Service

How is Town East Ford Service rated?

Town East Ford Service has a 3.6 star rating with 249 reviews. 

When is Town East Ford Service open?

Town East Ford Service is open now. It will close at 6:00 p.m.  

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