Town & Country Honda Service

Mary D. 

on Citysearch

13 years ago

When I took my new civic in for its first oil change, it took 1 1//2 hours. The waiting room was uncomfortable. There were no TVs or computers to use. The fruit looked sad and the coffee was very old. Besides that I had to pay $15 for tire rotation. Not a good experience. I will go elsewhere next time. I do not recommend this service department! 

CHARLIE DAWG 

on Citysearch

14 years ago

Scammers – Took our 2006 Honda Accord to Gladstone Honda because it needed an oil change. This was only the seciond time I had taken it there. I typically take the car to Wilsonville Honda (who by the way are GREAT - I highly recommend them). They returned the car and said it needed a new battery. And that we may notice it while driving. This is wierd because we have had NO issues with the battery previously. The car was sputtering and stalling when we got it back. We decided to take it Wilsonville Honda for a diagnostic on ... read more

Berd 

on Citysearch

15 years ago

I don't trust the Service Deptartment – I was just there to get my oil changed. The mechanic said my struts were in really bad shape. $750 for fix. I said no thanks, and drove to Les Schwab for a second opionion. They said there was absolutely nothing wrong with my struts. I asked; 'Are You Absolutely Sure?' They said there was absolutely nothing wrong with struts, alignment, balance, or anything. I trust Les Schwab. 

mriske 

on Citysearch

15 years ago

DON'T GET TAKEN TO THE CLEANERS BY JAY LEE – I went into Jaylee Auto Group in Gladstone a year ago to get a check engine light diagnostic on my Acura. They came back and told me that my transmission was about to go out and at the most I had 2 months left on it. I asked if it could just be a light malfunction because the car seemed fine, and the tec assured me that the tests are accurate and my tranny was toast. They then asked me if i wanted to schedule a appointment to install a $3,818.52 used tranny. I told them there was ... read more

pdxtyler 

on Citysearch

15 years ago

A seriously unethical business – This business was so messed up. We went, fell in love with a car that was too expensive for us because they put on a $2,000 "market adjustment" above MSRP. We were discussing it when our salesperson said he was going to check on something. When he came back, he said that he checked with his supervisor and we "didn't need to worry about the market adjustment". That brought the price back down into our price range and we went in to sign all the papers. We were really excited and felt good about... read more

ajfabb 

on Citysearch

16 years ago

Had best price, if you know how to negotiate – I tried all the local Honda dealerships and ended up buying here. I recommend starting with their Internet division (use any car shopping site to contact them, for instance). The sales mgr. will try to pressure you on price, just walk out the door if they are not meeting your price. Other dealerships were quoting me 2-4k over MSRP on the Fit just because it was new and in demand. These guys were more reasonable. 

jhmama 

on Citysearch

16 years ago

Jay Lees Honda of Gladstone was our best car buying experience EVER. – I'm glad I didn't read the previous review before we went. We had the best, easiest, no-pressure car buying experience of our lives at Jay Lees Gladstone Honda. We had researched online, made an appointment, test drove and were out the door in under 2 hours. Our salesperson (Batman!) was the most low key salesperson ever, even steering us away from extras, which I've never run across. After working with him, we thought we might have a tough go with the mo... read more

laybacklen 

on Citysearch

16 years ago

JAYLEE,HONDA,GLADESTONE, OREGON TOTAL RIP-OFF!, WILL NOT DISCLOSE THEIR "140-50 POINTS OF INSPECTION AND REPAIR WHEN I ASKED, COULD NOT LEAVE TO THINK ABOUT MY PURCHASE WHICH WAS ACTU – UNFAIR, UNRELENTING PRESSURE TO BUY IMMEDIATELY.THE PRICE I PAID WAS HIGHER BY SEVERAL THOUSAND DOLLARS IN AUTOBUYER ON THE INTERNET.THIS WAS MY SAME IDENTICAL CAR, SAME VIN ID, ETC........... i HAD TO TELL THEM ABOUT IT, SO THEY GAVE ME THAT PRICE WHICH I THAN HAD NO OPPORTUNITY TO NEGOTIATE. I WASN'T ASKED. THEY SAID THIS WAS THE CAR FOR ME... read more

Contributor 

on Citysearch

17 years ago

Editorial Review – Auto dealer offers a large selection of inventory, service and repairs vehicles and more.