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Town Branch Tree Experts
- Home Services
- Lexington, KY
About this business
Location details
734 Price Ave, Lexington, KY, 40508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have used this company before. On 4-14 2021 I emailed them for a quote. Dana emailed me back on the same day saying they dont start treating until summer, but they were about 7 days out on giving me a quote. I emailed back saying that was fine. 35 days later I emailed back asking what happened to 7 days ? I received no response. It is now 6-1-2021 and I have not heard anything back. I have been totally ignored. My time is more valuable so buyer beware !
Business response:
We apologize that we dropped the ball. We are a small company operating under exceedingly high demand during a challenging time. And we're all humans here so mistakes sometimes occur, like forgetting a follow-up call or email. As our estimator explained, when he came by back in April, your trees had been recently topped, and he made the assumption you were using a different company for your tree care since topping is not recommended, nor a pruning practice we ever perform We apologize that you didn't feel your time was value... read more
Have used this company before. On 4-14 2021 I emailed them for a quote. Dana emailed me back on the same day saying they dont start treating until summer, but they were about 7 days out on giving me a quote. I emailed back saying that was fine. 35 days later I emailed back asking what happened to 7 days ? I received no response. It is now 6-1-2021 and I have not heard anything back. I have been totally ignored. My time is more valuable so buyer beware !
Business response:
We apologize that we dropped the ball. We are a small company operating under exceedingly high demand during a challenging time. And we're all humans here so mistakes sometimes occur, like forgetting a follow-up call or email. As our estimator explained, when he came by back in April, your trees had been recently topped, and he made the assumption you were using a different company for your tree care since topping is not recommended, nor a pruning practice we ever perform We apologize that you didn't feel your time was value... read more
Frequently asked questions about Town Branch Tree Experts
How is Town Branch Tree Experts rated?
Town Branch Tree Experts has a 4 star rating with 5 reviews.
When is Town Branch Tree Experts open?
Town Branch Tree Experts is closed now. It will open tomorrow at 8:00 a.m.
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