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Touchstone Imaging Fossil Creek

4.8
  • Fort Worth, TX

About this business

Location details

5455 Basswood Blvd #550, Ste 550, Fort Worth, TX, 76137, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.81,432 reviews
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Greg V.'s profile image
Greg V. 
4 years ago

Ripped off still waiting for Touchstone to refund my cash! My experience, I arrived early as ask. At intake I was handed the normal clipboard to fill out my personal info,upon completing went to hand it back to the woman I was dealing with . Long story short, in the few min it took to fill out she had left for lunch. I waited 15 min then went back and retrieved the clipboard and handed it to another woman working intake. I had already payed the ins co pay but the transaction was incomplete as I had not received my receipt... read more

Robert H.'s profile image
Robert H. 
4 years ago

I laid there for 3 days after being sent there on flight for life just to be flown on to UCHealth in Aurora. I will NEVER set foot in this facility again due to their negligent treatment and rudeness towards myself and my wife.  

louis O.'s profile image
louis O. 
4 years ago

Amazing staff and emergency room! Was treated immediately when I got there! Karli the muse and Dr Sullivan we’re excellent as well as all of the other staff! Would not go to any other ER! Thanks for being such a wonderful hospital! 

Toni Y.'s profile image
Toni Y. 
4 years ago

They won't stop sending me a $617.10 bill for something my insurance covers 100%. I call every week and billing tells me they're correcting the coding and then when I call back nothing has been done. This has been going on for three months now. Don't trust this facility.  

lena s.'s profile image
lena s. 
4 years ago

bad customer service  

Harry P.'s profile image
Harry P. 
5 years ago

A+++ service, very professional and friendly got me right in Would highly recommend! 

Angela's profile image
Angela 
7 years ago

Bookkeeping is unorganized. Images are cloudy. Two different surgeons could not read them, and I had to pay for another MRI in OKC. When I tried to get a refund, they refused, even though the pictures were completely useless. Holly in the front office was empathetic and helpful, but the main people that own and run it are a bunch of crooks. So disappointing. 

Frequently asked questions about Touchstone Imaging Fossil Creek

How is Touchstone Imaging Fossil Creek rated?

Touchstone Imaging Fossil Creek has a 4.8 star rating with 1,432 reviews. 

When is Touchstone Imaging Fossil Creek open?

Touchstone Imaging Fossil Creek is open now. It will close at 7:00 p.m.  

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