Touch of Class Car Wash

Sharen 

on Dex Knows

11 years ago

RUDE!!!!RUDE!!!!RUDE!!!! Sharen I got a car wash for &11.95 which included a wash & vacuum after the car came through I checked the vacuum job the attendant did and asked if he could please do it again as it was still dirty. He rudely said I got $11.95 worth. At That time the "OWNER" came over to see what was going on so I told him that I was not happy with the vacuuming they did and he "RUDLY" told me it was 95 degrees outside, and again told me I got $11.95's worth I reminded him that that's no way to talk to customers and... read more

Cassandra 

on Dex Knows

12 years ago

Horrible!!!! Absolutely horrible!!! This car wash has 2 locations in Port Charlotte and when I visited this location on 1/28/2013 I was told by the manager/owner that it was going to take too long to vaccum my car out and that I needed to go somewhere else?? I was dumb founded as their higher priced carwash package included the vaccuming. I will never visit either location again. Terrible customer service. The only reason why I gave them 1 star is because I couldn't select zero stars. 

CW 

on Dex Knows

13 years ago

STAYAWAY HOW IS THIS PLACE STILL IN BUSINESS?? DON'T GO HERE!! DECEITFUL PRACTICES WITH PRICING AND THE CUSTOMER SERVICE IS HORRENDOUS!!! Not only did they charge a hatchback at an SUV price, but they were nasty about it. Rather than apologize for THEIR associate giving the wrong price, they ridiculed and threatened to call the police! I have never encountered an establishment with such horrible tactics and DISGUSTING lack of customer service!! It stems from the owner, so don't expect anything different. Sometimes a simple '... read more