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Total Pools and Service

4.3

About this business

Location details

251 N 21st St, Purcellville, VA, 20132, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.348 reviews
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Jake Shively's profile image
Jake Shively 
2 months ago

Yvonne and the team at Total Pool and Service are absolutely INCREDIBLE! I’ve been getting chemicals, advice and service from them for the past 5 years. They have helped me with countless new pool owner questions and are always extremely patient! Over the past 2 years I have also contracted with their crew for my openings and closings and could not be happier! Prior to JR and the team coming out to open my pool, a different company would take the cover off and say “good luck this season.” The Total Pool and Service team com... read more

Aaron Spence's profile image
Aaron Spence 
2 months ago

I cannot express enough my disappointment in their opening service. For the price (flat rate of $525), I got 45 minutes of their time. They turned the pool on, put in the outlets, vacuumed once, and added one qt of algaecide. Their instructions were to clean the filter cartridge in 24 hours and bring the water in for testing. I brought the water in and they charged me an additional $150 for chemicals one day after "opening." And they couldn't even come back to clean the cartridge filter themselves. Previous services for a si... read more

Michele Moran's profile image
Michele Moran 
a year ago

Total Pools called at 6:30 on a Friday evening and said…you asked if we could find a window to open your pool. We haven’t found one, but we are coming tonight to get you sorted! I mean…WOW!!! As usual, I called in May to open my pool and all the slots were taken! I never have my act together. Total Pools went above and beyond to help us out and get the kids in the pool! Thank you thank you! Amazing customer service! I promise to call earlier next year! 

Jeff Clark's profile image
Jeff Clark 
4 years ago

Justin and his wife are wonderful local Loudoun County, VA business owners. It is fair to say that I am not the easiest of customers to please. Their team is courteous and professional in every respect. They have been managing the care of our family pool for 8 years now and I trust their knowledge and advice. Thank you to the Total Pool's staff for keeping our pool looking great. 

Ian Frame's profile image
Ian Frame 
4 years ago

Justin and Yvonne are absolutely top-notch! They are very attentive to anything we need. They keep our pool shining. Best pool company we’ve worked with. We wouldn’t go anywhere else. 

Frequently asked questions about Total Pools and Service

How is Total Pools and Service rated?

Total Pools and Service has a 4.3 star rating with 48 reviews. 

When is Total Pools and Service open?

Total Pools and Service is open now. It will close at 7:00 p.m. 

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