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Total Bath Systems LuxStone of Connecticut

4.5

About this business

Location details

140 New Britain Ave Suite B, Plainville, CT, 06062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.5512 reviews
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Chase Walbridge's profile image
Chase Walbridge 
a week ago

TBS provided exceptional service with professionalism and attention to detail. I couldn’t be happier and highly recommend them to anyone looking for quality and reliability. 

Roseanne Fabrizio's profile image
Roseanne Fabrizio 
2 weeks ago

Initially, I wasn't too happy. The salesman was new, the presentation took 3 hours and an immediate answer was expected with the understanding I had 3 days to cancel. Fast forward, the contractor (TTD Renovations) did an excellent job installing. There had been an issue with truckload of doors and I was promised on Tues the doors would arrive and be installed on Thursday....and they were. Thankful for Justin. He is amazing. Everything he promised on behalf of TBS was done as he said...and more. Because of him and those he se... read more

Kwani's profile image
Kwani 
2 weeks ago

Read This Before You Hire Total Bath Like you, I came here to read reviews and do my research first. I trusted Total Bath because the sales rep seemed genuine and local, I wish I hadn’t. Despite clear instructions not to touch my shower head, they replaced it with a cheaper one. The crew arrived unprepared, unaware of parts of the job, and I had to supply my own vanity, mirror, faucet, and lighting, yet the price stayed high. The caulking cracked within days, my home’s water pressure dropped, and they refused to fix it. Man... read more

Jean Kulak's profile image
Jean Kulak 
2 weeks ago

Just a wonderful experience. Carolyn very knowledgeable & helpful. Would highly recommend this company. 

Dee Boutin's profile image
Dee Boutin 
3 weeks ago

Zero stars if I could. I schedule an appointment for a consultation and quote with Total Bath Systems, through Home Depot. Appointment was on 11-12-2025. As of today, 11-19-2025, I still have not received a quote from TBS. Steve and a trainee were conducting the consult. When they arrived, I advised I was on a tight schedule and had an hour to complete. My choices were simple in that I wanted to remove current bath tub and replace with a walk in shower in all white. Not tile, just acrylic. An hour into the meeting, Steve was... read more

Frequently asked questions about Total Bath Systems LuxStone of Connecticut

How is Total Bath Systems LuxStone of Connecticut rated?

Total Bath Systems LuxStone of Connecticut has a 4.5 star rating with 512 reviews. 

When is Total Bath Systems LuxStone of Connecticut open?

Total Bath Systems LuxStone of Connecticut is closed now. It will open at 8:00 a.m. 

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