Torrid's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Torrid

4.3

About this business

Location details

140 N Station Pkwy #1135, Spc 1135, Farmington, UT, 84025, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3185 reviews
Select a rating
Carol W.'s profile image
Carol W. 
2 months ago

Visited the store on 7/29 and they double charged me for $487. The store can't fix it and customer service says they can't see it, but my credit card company sure sees it. I even sent Torrid customer service the screenshots. I will never shop here again. Their systems suck worse than their customer service.  

Alexis S.'s profile image
Alexis S. 
10 months ago

I visited this location on Saturday 10/05/24. I purchased a few pairs of underwear. As we were exiting out of the location the sensor alarm went off and one of the associates told us to proceed with exiting. Fast forward a few weeks into November as I was going through the pairs of underwear at hat I had purchased, I realized that there was one out of the five pair that still had a senor attached. I knew that I would be in the Maple Grove area one day soon, so I stopped by that location in hopes that they would remove the s... read more

Alexis S.'s profile image
Alexis S. 
10 months ago

I stopped into the Maple Grove location for assistance removing a sensor that was left on from the Mall of America location. I visited the Maple Grove location on Friday 11/15/24. As soon as I entered the store I was kindly greeted by two associates and the sensor alarm sounded. This confirmed the reason for my visit. Danielle attempted to remove the sensor with no success. She then called the Mall of America location to find out that this sensor is only used at that particular location. When Danielle got off of the phone wi... read more

traed109's profile image
traed109 
11 months ago

Last week was the first time I've used my Torrid account in a year due to the poor Customer Service in the location in the Arlington Highlands. I go in, pay my bill and leave. I took a chance, purchased and ordered items with a very pleasant African American Employee. On 10/23, I came in to pickup the item I ordered. The Employee was labeling shipment to be picked up. When I reached the counter, she was in the middle of a package. Her back was turned to me and she NEVER turned around or acknowledged my presence yet she could... read more

Tracey E.'s profile image
Tracey E. 
6 years ago

Bad quality same day shopping, two purchases ( shirt and pants ). Within 60 days of buying the $80.00 pair of pants got a hole in them. The shirt's thread starting coming undone..... Bad luck or BAD QUALITY ????????? 

Frequently asked questions about Torrid

How is Torrid rated?

Torrid has a 4.3 star rating with 185 reviews. 

When is Torrid open?

Torrid is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com