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Tops Comprehensive Breast Center
- Diagnostic Imaging
- Conroe, TX
About this business
Location details
111 Vision Park Boulevard, Ste 230, Conroe, TX, 77384, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been going to Tops for years for my mammograms, bone density scans, and my breast cancer surgery, but I will never be back after my recent experience. I have tried for 3 days straight to make an appointment for my annual. It’s a call waiting loop for up to 45 minutes. I called the surgery center in order to get transferred, but was put back into the call waiting. No one answers, ever. The online appointment system is not functioning either. I don’t know how anyone gets through, because it doesn’t seem as though they hav... read more
Updated: Love the staff here. Very nice and respectful. No issue with billing until last year. I was diagnosed with breast cancer and had numerous procedures done. I paid my deductible out of pocket on first biopsy. Now I am being charged the contractual discount rate that they agree to with my insurance. They sent me to collections over an amount I do not owe. Charged my insurance $450 and I paid 246.80 the $203. They say I owe is the discount amount. My insurance says I don’t owe yet they turned me over to collections. Wil... read more
I am having the same billing problems as others. Agree that the staff is great but they are allowing their billing department to destroy their business and reputation. When I first received a bill from them which I wasn't expecting I called my insurance company. They indicated that I was not obligated to pay it, they were required to accepted what was paid based on their agreement. My insurance company spoke to them with me on the phone and they agreed it should be written off. She said it would be taken care of. A month lat... read more
I’m not impressed with their customer service. First they confirmed my mammogram would not have any costs for me due to my age, and also confirmed the location was in Network. Now I got a claim to pay more than 400$ and it came as another provider, which is completely against the no surprises act. They also collected more than 200$ upfront for my ultrasound , and turned the claim was just 15$. Anyways a mess place, will never go there again. A complete disrespect for patients.
You can't get scheduling to make appointments so I've changed to one step .
Frequently asked questions about Tops Comprehensive Breast Center
How is Tops Comprehensive Breast Center rated?
Tops Comprehensive Breast Center has a 2.4 star rating with 77 reviews.
When is Tops Comprehensive Breast Center open?
Tops Comprehensive Breast Center is closed now. It will open on Monday at 8:00 a.m.
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