Tops Comprehensive Breast Center

Isadora Breeding 

on Google

2 weeks ago

Staff is always great - sadly I won’t be using them this year. I received a bill almost a year after service. Called my insurance and TOPS sent 2 insurance requests to pay. They paid the first and denied the second - rightfully so. 3 months into discussing the bill with their billing company, Solis, I’ve gotten nowhere. They are always escalating the review and never resolving. 

Gretchen Walton 

on Google

a month ago

Staff was friendly and they were pretty quick! 

Sophie Becker 

on Google

a month ago

I am very disappointed with my experience at TOPS regarding billing and administrative support. Following both my routine mammograms this year and last year, I was advised to undergo an ultrasound due to dense breast tissue. Subsequently, I received bills totaling $742. I made numerous attempts to contact the billing department to resolve these charges, but was repeatedly informed that they do not accept phone calls. I was assured on multiple occasions that my inquiry would be followed up and that I would receive a return ca... read more

Laura VonLoh 

on Google

a month ago

I have always had a good experience here, but making an appointment is beyond frustrating. No one ever answers the phone, even after being on hold for over an hour and you can’t make an appointment online. I’d like to say this is a one off experience with Tops, but it is not. I will not be returning here as there are other options. 

H S 

on Google

a month ago

Extremly dissapointed by the office staff!! They received orders from my doctor last week and never called me to set up an appointment. I called this morning as was on hold for 50 minutes, the phone was repeatedly answered then I was placed on hold again without ever speaking to anyone. I will find somewhere else to go.