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Tool Rental at The Home Depot
- Consumer Services
- Ancaster, ON
About this business
Location details
122 Martindale Crescent, Ancaster, ON L9K 1J9, Canada, Ancaster, ON, L9K 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
6.20-6.25pm fri Oct 3 2025: who ever you have on phones just hangs up, over and over and over. Why? 6 times so far
management is failing at every corner, long wait times, poorly trained staff, not enough rentals to go around
Needed one 4x4 cut, waited 15 mins after pressing the "assistance button" No one showed. Gave up went to pay for the item and the very nice sales associate told me she would call for someone which she did, and waited another 10 mins. NO ONE....... I really needed thw material if I didn't I'd be at Rona or Lowes and hope the service is better.
The clerk answering the phones has horrible communication skills. I called to rent a certain tool and he said sorry it's rented for the time I needed it. When I went online to book the same tool Ancaster store was an option and the tool was available. He has done this before, bumbling up orders. When I come to pick up a tool he does not have it ready, wasting a good half hour of time. Definitely needs improvement.
Frequently asked questions about Tool Rental at The Home Depot
How is Tool Rental at The Home Depot rated?
Tool Rental at The Home Depot has a 3.9 star rating with 49 reviews.
When is Tool Rental at The Home Depot open?
Tool Rental at The Home Depot is open now. It will close at 8:00 p.m.
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