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Tonkin Gladstone Hyundai - Service

3.8

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Location details

19300 SE McLoughlin Blvd, Gladstone, OR, 97027, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.833 reviews
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mat h's profile image
mat h 
a week ago

DO NOT USE THIS DEALERSHIP. There are so many other Hyundai locations. They bait and switch you and will gas light you. I never really write bad reviews unless there was something super egregious and maliciously done on purpose, not accidental.Tried to come in to take advantage of expiring EV tax rebate and ask for price out the door. Was quoted a number which involved lease to buy. I know dealerships can be shady so I tried to do my homework and research what i could prior to shopping. Did the usual back and for. Clarified ... read more

sophia f's profile image
sophia f 
a week ago

we came to Stockton Hyundai today. They charged a $250 service fee on a car that got absolutely nothing done to it. They didnt open it. They didnt touch it. They had an insurance adjuster come in and see if the insurance was going to pay for it they said no so Hyundai charged a $250 fee which I think the Better Business Bureau should do something about this thats an absolutely ridiculous fee for nothing being done to the car at all just saying they looked at it when they never looked at it. They called an insurance adjuster ... read more

MoKhan's profile image
MoKhan 
a week ago

I am filing this complaint to warn other consumers and to seek resolution for a series of broken promises and deceptive sales practices by Safford-Brown Hyundai (Stafford/Manassas, VA). I have purchased over six Hyundai vehicles from various dealerships, and this has been the worst experience by far. During my purchase, the dealership’s Sales Manager (Naseer), Salesperson (David Menjivar), and General Manager (David Roach) made multiple promises that were not fulfilled. At the time of sale, the car had a chipped side panel a... read more

Aaron D's profile image
Aaron D 
a week ago

The sales representative told us beforehand that we were already approved, so we drove all the way out there only to find out they hadnt even run our information yet and we still had to wait for a credit check. After finally being approved, we completed the purchase and took ownership of a used car.We were told that the car came with ***** Roadside Assistance, but that turned out to be false. The very next day, the car wouldnt start because the battery inside wasnt even the correct one. When we contacted ***** Roadside Assis... read more

Anthony T's profile image
Anthony T 
a week ago

DO NOT LEASE OR BUY FROM THIS PLACE!! I have 2 leased cars with this dealership! I have been in there 6 times and each time youre just a new person, doesnt matter how many cars you have with them. 9/21/25 I went on the my HYUNDAI financial page and pulled a 10 day payoff for my 2023 LEASED Elantra $16171.71. I went to the bank on 9/22/25 for a cashier's check. I went into Elgin Hyundai and dealt with **** the sales rep. **** came back with a sales sheet like he was selling me my car? That sheet had my car $1700 higher than t... read more

Carin O's profile image
Carin O 
2 weeks ago

They lied about the year of the car, over charged me. I bought a ***** Cruze they charged me ****** it was 2 yrs ago. They told me it was a 2017, it wasnt. Its been in the shop 3 times. I had to buy a warranty and now I have to drive to ************ to cancel a worthless warranty. Dont go there, they will rip you off. 

Donald L's profile image
Donald L 
3 weeks ago

Service ********** Caviler operation 10/03/2025 2018 Santa FE Sport Brought in for service 8:40zm Service agent recommended transmission flush and wheel alignment. I requested the hatchback be repaired as it will not open. At 1135 advised car repairs were finished. Only go find that the hatchback wasnt fixed. ** *** advised it wasnt done. She had a Tech check the hatchback. He took about ten minutes to diagnose the problem as tailgate lock actuator needs replacement. Cost $708.44.I elected to postpone that repair. Going over... read more

Jeffrey M's profile image
Jeffrey M 
3 weeks ago

my wife and I got a voucher this year[2025] and we traded SUVs , the ad they ran said No money down, upside down or Negative Equity no problem so we bought a new SUV and they passed on the Equity after there ad said they would not do that and they did not tell us that they did that, they kept the total price hid from us and a $36000 SUV cost us $44000, and we trusted them, they took advantage of a couple that is retired and on Disability, stay away from this dealer 

Shahzeb K's profile image
Shahzeb K 
4 weeks ago

I went to lease a 2025 Hyundai Santa Fe on Tuesday, 09/23/2025. the finance manager Tim, gave us the quote, which was for 397.00. went into the office to do the paperwork for leasing, the total comes up to 547.00. Run my credit & trying to apologize my refilling my gas. the most uncooperative experience. had to wait 5.30 hours at the location. I haven't heard back from the business for two days. 

Frequently asked questions about Tonkin Gladstone Hyundai - Service

How is Tonkin Gladstone Hyundai - Service rated?

Tonkin Gladstone Hyundai - Service has a 3.8 star rating with 33 reviews. 

When is Tonkin Gladstone Hyundai - Service open?

Tonkin Gladstone Hyundai - Service is open now. It will close at 5:00 p.m.  

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