TonerWest

James Smith 

on Google

2 days ago

I took my printer for service in January. After two weeks with no calls or contact of any kind, I went to the shop and they explained what they had found. After two more weeks with no contact of any kind, I went back again and got another update. After a third period with no contact or followup, I went back to the store only to find it closed. I went back again and found the store closed due to illness. I finally found the store open again in July. A different person was behind the counter who gave me nothing but excuses. Th... read more

James Peterson 

on Google

a year ago

Called about 10 times over the course of a few days and never had my call answered. I had to go in the store to find out that they have the same prices as Staples, but give half the amount of credit for certain empty cartridges. Staples has an excellent rewards program now, too, so I prefer them 

Anonymous 

on Google

a year ago

Called about 10 times over the course of a few days and never had my call answered. I had to go in the store to find out that they have the same prices as Staples, but give half the amount of credit for certain empty cartridges. Staples has an excellent rewards program now, too, so I prefer them 

Robert Jacobson (Bob) 

on Google

a year ago

As a lifelong personal-computer user, from way back in the 60s and 70s, I can honestly say that TonerWest's knowledgeable owner, personal service, fair prices, and policy of recycling toner cartridges, drums, and whole printers sets this shop apart from the mainstream. As to the gent who knocked TW for prices higher than those in Tempe (I doubt it) ... perhaps, but then we'd have to drive 100 miles to Tempe. Most of us out this way prefer cruising our scenic desert and ranch roads to Sierra Vista from our homes in Sonoita, E... read more

Anonymous 

on Google

a year ago

As a lifelong personal-computer user, from way back in the 60s and 70s, I can honestly say that TonerWest's knowledgeable owner, personal service, fair prices, and policy of recycling toner cartridges, drums, and whole printers sets this shop apart from the mainstream. As to the gent who knocked TW for prices higher than those in Tempe (I doubt it) ... perhaps, but then we'd have to drive 100 miles to Tempe. Most of us out this way prefer cruising our scenic desert and ranch roads to Sierra Vista from our homes in Sonoita, E... read more