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Tom's Auto Glass / Ziebart - Erie, MI

4.6
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About this business

Location details

48850 Gratiot Ave, Erie, MI, 48051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.6356 reviews
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Donna S.'s profile image
Donna S. 
on Birdeye

5 months ago

Nov.3 2023 My son had his Red Ford 150 2022 detailed for $385.00 In and out and engine. Running Boards were still dirty mud flaps dirty and the engine still dirty. My son called and complained and he is sending him a $60.00 gift card. To the OWNER you should have had my son bring his truck back and made it right. You do not stand behind your WORK. I will tell everyone I know do not go to Tom's Auto Glass. Tom NO LONGER OWNS Tom's Auto Glass. TOM WAS THE BEST!! 

robert c.'s profile image
robert c. 
on Birdeye

3 years ago

I called to get a quote. The lady that took my call was so professional and knowledgeable I was taken aback. Seldom do you find a person that takes the initial call that on the ball. Also, they were several hundred dollars less than Safelite. Got me in and out in 2 hours. The job was first rate from beginning to end. I would highly recommend this company for any services they offer! I'm sold. Robert Christian  

Roy a.'s profile image
Roy a. 
on Birdeye

4 years ago

very bad experience they change my 2019 car windshield and they make a whole on my headliner and scratch on dashboard when i show TOM the damage he send me some body that he fix these things. He come and after he done i just see that he just cover the damage put some fabric and glue on headliner and some paint on dashboard and if you rub the areas it come of right away. 

Christie P.'s profile image
Christie P. 
on Birdeye

8 years ago

We made an appointment to have my windshield replaced. Made the appointment a week ago. I made other arrangements to get my oldest to school and be carless with my toddler. Was told it would take 3 hours max. I'm sitting at home right now.....stuck without a car.....been almost 7 hours....still not done and zero answers....all my husband was told was " sometimes things happen" when he inquired further....the same response was repeated. My husband has been stuck not being able to run errands on his lunch...and I've been stuck... read more

Frequently asked questions about Tom's Auto Glass / Ziebart

How is Tom's Auto Glass / Ziebart rated?

Tom's Auto Glass / Ziebart has a 4.6 star rating with 356 reviews. 

When is Tom's Auto Glass / Ziebart open?

Tom's Auto Glass / Ziebart is open now. It will close at 6:00 p.m.  

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