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Tommy's Express® Car Wash
- Omaha, NE
About this business
Location details
17805 Burt St, Omaha, NE, 68118, United States
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I always have a great experience at Tommy’s Express at 180th & Dodge, and a big reason why is the outstanding team there. Lisa and Caden are incredibly helpful, friendly, and professional every time I visit. They go out of their way to make sure everything runs smoothly and that customers have a great experience from start to finish. It’s clear they take pride in what they do — whether it’s answering questions, helping with my membership, or making sure the wash process goes seamlessly. Customer service like this makes a qu... read more
DO NOT WASH YOUR CAR HERE!!!!! IT WILL SCRATCH YOUR WINDSHIELD AND VEHICLE! I washed my Lexus LS500 here and my windshield was full of light scratching on the driver side to center of the windshield. I waited to post this review to see what the manager Marie would do about the damage the wash caused. I have been taking my cars and company vehicles here for years and never had this happen. I spoke to Marie tonight and she basically offered me a couple months of free car washes for compensation. Basically saying that I was a l... read more
I’m not a member but I’ve come 3 times since December. The wash quality is excellent! My car always comes out looking brand new with shiny tires. I came the other day and customer service at the service window is always great and the girl Lisa was super friendly with a nice smile and helped me out at the cash register. I pulled over to vacuum and was then approached by Lena asking about my experience! I would definitely come to this location the workers seem to actually care and I’ve never had any issues with the wash!
The car wash does a great job of cleaning and drying. I love the free vacuum and the mat washers. I highly recommend.
Update: Tommy Wash Manager did replace the wiper blade and arm and were very apologetic about the multiple incidents. I upgraded from 1 to 3-stars. ********** Just got back from Tommy Wash. This is now the seventh time in two months that I've lost my rear wiper in the wash because no one puts the bag on the wiper. The last time it happened was last week and the manager there assured me that if I honked, someone would come out and put it on. This never used to happen there but when it did happen the first time I think it ac... read more
Frequently asked questions about Tommy's Express® Car Wash
How is Tommy's Express® Car Wash rated?
Tommy's Express® Car Wash has a 4.6 star rating with 464 reviews.
When is Tommy's Express® Car Wash open?
Tommy's Express® Car Wash is open now. It is open 24/7.
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