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Tom Masano Ford Service
- Automotive
- Shillington, PA
About this business
Location details
1600 Lancaster Ave, Shillington, PA, 19607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
First gripe, I scheduled my car for service a week later at the service manager’s suggestion so a tech would be free to work on the car. No one started looking at the car until it was there for a week after the scheduled time. Second gripe, after the PCM was found to be bad I got both a call and text that the part will there the next day. After not hearing from the service manager, I called to find out it was a special order that takes 4 days to be delivered. Third gripe, after the new PCM was installed, the car ran worse th... read more
Had a bad experience with the service center today. I'll find another dealership to work with instead of this place.
Their price for my new Goodyear truck tires was way lower than Walmart, BJ's and Mavis! Not only way cheaper, but included a free alignment. They price matched and still included a rebate, saving my family a lot of money. Price was so low, I brought the Nissan in for new Continental tires as well and once again, they saved us a ton of money, a rebate and free alignment. The service members Danny and John made the process smooth and delivered on their promise of great service and an amazing price. Dad was wrong when he told m... read more
Amazing service, professionalism, and pricing! A+! I wish I could give them higher than 5 stars. I came to Masano from another Ford dealership for a second opinion. I explained the issues I was having and they told me that it was my battery. Exactly as I thought and the other dealership (who installed the year old battery) denied was the problem (even though there was acid on the top of it - they claimed it was condensation). The old dealership gave me the run around on my receipt from the purchase. Rhett, from Masano, was a... read more
The service tech are very professional there and very polite
Frequently asked questions about Tom Masano Ford Service
How is Tom Masano Ford Service rated?
Tom Masano Ford Service has a 4.4 star rating with 16 reviews.
When is Tom Masano Ford Service open?
Tom Masano Ford Service is open now. It will close at 5:00 p.m.
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