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Tom Hesser Chevrolet Service

4.6

About this business

Location details

1001 N Washington Ave, Scranton, PA, 18509, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.678 reviews
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Mike Forrester's profile image
Mike Forrester 
on Google
a week ago

Don't bring anything to this service department. The lady at the front Tammy is absolutely no help. All she does is down the technicians and blame everything on their incompetence. Apparently they don't have anybody working in the shop that knows anything, and she will rudely tell you all about it. I can't believe anybody would want to work there, if that is how the work environment is. I spoke with the service manager and he's no help. One of the sales reps told me that Tammy is married to the manager. So good luck getting ... read more

Susan Mazurick's profile image
Susan Mazurick 
on Google
6 months ago

Tammy is awesome, she took great care of me, and my issue was resolved quickly .My vehicle was serviced as per appointment, I am very happy with the service department.. Thank you.. 

Bilal Akhtar's profile image
Bilal Akhtar 
on Google
7 months ago

Took care of my engine code. Great and fast service! 

JAY WEINSCHENK's profile image
JAY WEINSCHENK 
on Google
a year ago

I understand that shops get busy, as a matter of fact I have been working with service shops for 14 years, but to not call someone back for over a week, and I had to call 3 times to even get a call back. My truck was in there five months ago because it was stuck in four-wheel-drive, they did a reprogram on the transfer case. Fast-forward to about last week, it got stuck in four-wheel-drive again. I would figure the reprogram of the transfer case would’ve taken care of this. But when I finally got a call back after the third ... read more

Paul Kielbasa's profile image
Paul Kielbasa 
on Google
a year ago
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Frequently asked questions about Tom Hesser Chevrolet Service

How is Tom Hesser Chevrolet Service rated?

Tom Hesser Chevrolet Service has a 4.6 star rating with 78 reviews. 

When is Tom Hesser Chevrolet Service open?

Tom Hesser Chevrolet Service is closed now. It will open tomorrow at 8:00 a.m. 

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