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TNA Marine
- Automotive
- Langley, BC
About this business
Location details
20550 Duncan Way #105, Langley, BC, V3A 7A3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TNA serviced my boat for 3 years, Kevin does not answer or return phone calls or emails, very unprofessional. This year i paid $900 for a full service which caused nothing but problems. I called & emailed unsuccessfully and had no choice but to bring it somewhere else. The boat air filter ( flame arrestor ) was clogged up and that shop were astonished to hear that another so called boat mechanic shop didn't clean it. I also replaced the cap/rotor/plugs which i already paid TNA for but were not installed. They also re-set the... read more
TNA serviced my boat for 3 years, Kevin does not answer or return phone calls or emails, very unprofessional. This year i paid $900 for a full service which caused nothing but problems. I called & emailed unsuccessfully and had no choice but to bring it somewhere else. The boat air filter was clogged up and that shop were astonished to hear that another so called boat mechanic shop didn't clean it. I also replaced the cap/rotor/plugs which i already paid TNA for but were not installed. They also re-set the engine settings ba... read more
Person at the front desk was miserable. No eye contact, could care less I was there. Based on your reply you sound pretty miserable as well. Customer service is seriously lacking here.
Kevin has some of the worst commication skills I have ever seen...
I have been a customer with TNA Marine for a few years now both on marine repair and the boat winter storage side. Any problems encountered or fixes or upgrades made have always been quality repairs and even the odd time something wasn't quite fully complete, the work was fully finished at the next opportunity. Since the prime boating seasons are relatively short in the Lower Mainland, the only improvement I could think of is a workflow management (ticketing system) to ensure customer requests are heard and company responses... read more
Frequently asked questions about TNA Marine
How is TNA Marine rated?
TNA Marine has a 4.6 star rating with 81 reviews.
When is TNA Marine open?
TNA Marine is closed now. It will open at 9:00 a.m.
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