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3100 Rolison Rd, Redwood City, CA, 94063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 4:00 p.m. | |
Tue | 9:30 a.m. to 4:00 p.m. | |
Wed | 9:30 a.m. to 4:00 p.m. | |
Thu | 9:30 a.m. to 4:00 p.m. | |
Fri | 9:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Communication
Bought a taillight back in November… Still haven’t gotten it. Multiple phone calls and emails to the business have gone unanswered. Guess I’ll never see that 150 bucks again.
I feel I should've read reviews before ordering. I can't recommend online sales. Im sure TJ has a ton of knowledge and builds cool bikes, but taking over a month to put something in a box and ship it, is ridiculous, so is 2 weeks without communicating. If he's a one man show, maybe he should either get help or not advertise online sales on social media if it's such a hassle to deal with. I wish tmf the best and that it would've been a good experience.
No communication except to say he received my money after ordering. The website said up to 16 weeks for a chrome Thunderheader, so I decided to wait it out. 18 weeks later with no replies to my emails that he magically says he didn’t receive, I called my bank and canceled the order and got my money back. All of a sudden after I canceled my order, little TJ decided to email me and offer to hold one for me Friday when they finally arrive. I don’t trust TJ or TMF cycles for any future business. I’d rather spend my time and mone... read more
TMF went above and beyond in immediately sending out replacement stickers I ordered that USPS decided to fold in half. Within 24hrs the replacement was sent out. This was my first order with TMF and I will absolutely purchase again not only because of the products offered but because the customer service couldn’t be better.
TMF Cycles has a 4 star rating with 84 reviews.
TMF Cycles is open now. It will close at 4:00 p.m.
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