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TLC Laser Eye Centers
- Healthcare
- Garden City, NY
About this business
TLC is North America's largest LASIK provider, having performed more than 2.2 million laser eye surgery procedures since our founding nearly 20 years ago. We are a longstanding leader in LASIK technology. Because safety and effectiveness are so important to us, we've made significant investments in the cutting-edge technology we know you deserve. Only TLC offers the TLC Lifetime Commitment. In the unlikely event a LASIK enhancement is needed down the road, as your eyes change, this program provides qualified patients no-char... read more
Location details
711 Stewart Ave Suite 160, Ste 160, Garden City, NY, 11530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer Service is worst in the business. I was told when I got my eye surgery in Feb of 2023 I would be able to have my annual eye check up at the TLC locations, and I would not have to call in to schedule myself. Here we are nearing April and I haven't received a call to schedule my annual appointment so I decided to call myself. The first call they picked up the phone and continued a conversation they were having to whoever they were having it with and didn't acknowledge my presence. The second call I was hung up on. The... read more
I wish I could give 0 stars but unfortunately was not an option. TLC prides themselves in customer service, funny they don't have it. I called and left messages and emails and NO ONE ever calls back. With the lawsuit against them this shows that they are incapable of conducting a business. After 1.5 years of me trying to have them correct the error made on my eye, still nothing has been done by them. There offer to me was to go to a other state 2 houre away to maybe see if I qualify to have my procedure done because their Ga... read more
I have been a patient of Dr. Donnenfeld for over 30 years. I had my LASIK at this location in November of 2021 with Dr. Donnenfeld. It was difficult to get in contact with TLC and schedule but after multiple calls I was able to schedule my appointment. The day of the procedure everything went according to plan. I continue to receive my care with Dr. Donnenfeld as well as his team, with OCLI Garden City for my follow up appointments. I will also see Dr. Donnenfeld in March for a LASIK touch up at the new location he is operat... read more
Absolutely phenomenal at wasting your time. Cancelled two consultations then never showed for a virtual consultation. No real apology or reason why. If you are expecting professionalism, do yourself a favor and look elsewhere. Respect yourself and your time.
I had my procedure done in August. Before procedure I was told that the astigmatism went away completely and I was skeptical because I have had it forever. After the procedure my left eye is great but my right eye is still blurry, caused dizziness for a few weeks until I finally got used to it. At my 3 months check up in November they told me I need touch up in January, because of astigmatism... yup. I couldn't schedule the appt then because January calendar wasn't available, I was told to call in January. I have been callin... read more
Frequently asked questions about TLC Laser Eye Centers
How is TLC Laser Eye Centers rated?
TLC Laser Eye Centers has a 4.8 star rating with 104 reviews.
When is TLC Laser Eye Centers open?
TLC Laser Eye Centers is open now. It will close at 9:00 p.m.
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