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Titan Fitness LLC
- Recreation
- McLean, VA
About this business
Location details
8200 Greensboro Dr # 900, McLean, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give them 0 stars. I ordered a bench for Titan Fitness. I bought the wall mount rack from Titan Fitness to save space. THE BENCH DOES NOT FIT THE WALL MOUNT! Here is the best part, they want ME to pay them to return their inferior/unusable product! The incompetence and absolute dumb Titan Fitness has presented is that of a pre-adolescent child. My 7 year old is far more intelligent. I am selling my Titan bench and trashing the mount just so I do not own a piece of their equipment. Thanks Meia (Titan employee).
Terrible customer service! Took 1 month to answer a question of mine and now the item is no longer on sale!
I have had the unfortunate experience of dealing with their customer service twice and it has been terrible. The product is right on part with the cost, but it still may not be worth the savings. I ordered and paid for equipment 6 months ago and still have not received the order with no date. The product has been listed in stock for months now and the best answer I get is to feel free to cancel my order. That should be illegal, selling something you don't have.
*This review is strictly based on Customer Service* I ordered an item less than 48 hours before I received an email with a sale price. I thought "no big deal, I'll call them and cancel the order or they will honor the sale price and refund the difference". Nope, I have to return the item, with a restocking fee, then reorder the same product at the sale price. First time doing business with Titan Fitness, quite possibly the first and last unfortunately. It's not much money, like 30 bucks (original price $300, sales price $270... read more
I've bought other pieces of workout equipment from several other companies the longest wait time 3 weeks. I bought the same piece of equipment from a company in china it took 2 mos. and was delivered. I ordered in January and the C.S.R's told me oooh next month well after 3.5 months there saying the same thing. They lost a customer
Frequently asked questions about Titan Fitness LLC
How is Titan Fitness LLC rated?
Titan Fitness LLC has a 2.3 star rating with 11 reviews.
When is Titan Fitness LLC open?
Titan Fitness LLC is open now. It will close at 6:00 p.m.
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