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Titan Chair Co

3.9

About this business

TITAN World LLC - Home of Osaki and Titan brand Titan World is one of the leading distributors of electronic massage chairs, handheld massagers, foot massagers, fitness machines, and back relief products. With prices well below national retail price, we specialize in importing and distributing straight to the consumers. While providing high quality products we also strive to provide superior customer service to our clients in all aspects of our business. No matter if its sales or maintenance, we strive and guarantee customer... read more

Location details

1303 Marsh Ln, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9166 reviews
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Bill H.'s profile image
Bill H. 
3 years ago

Stay away from this company. They delivered a chair that doesn’t function properly and have played games for 9 days, 18 emails, 2 phone calls and multiple people discussing the issue and no results. They want me to repair the chair for them when they should replace this item seeing I’ve never been able to use it. Has missing parts, broken parts and torn material. By far the worst company I have ever dealt with. @Costco @Homedepot should cease business relations with them immediately 

HomeschoolingMama Eugene's profile image
HomeschoolingMama Eugene 
4 years ago

Poor quality chairs. They knowingly sent me a defective chair and will not send me a refund. 

Wayne Parker's profile image
Wayne Parker 
5 years ago

Your customer service is terrible, your chairs stop working, you lie to your customers, your a horrible company . 

Bruce Boutin's profile image
Bruce Boutin 
5 years ago
Bruce Boutin's profile image
Bruce Boutin 
5 years ago

if you are smart unfortunately I looked up the seller not the distributor. go to the Better Business Bureau and look up Titan chair LLC and you will see how many complaints and their responses to the reviews which if you read them. All thier responses always ALWAYS makes them not responsible! This tells you what kind of a company they are there trying to get away with not servicing their inferior products. I submitted a review on the Better Business Bureau and their response was "they had no idea of my problems and the warra... read more

Susie Q's profile image
Susie Q 
5 years ago

awesome chairs try one love it 

Charles Elydia's profile image
Charles Elydia 
5 years ago

bad reviews on such a exspensive item do not buy 😡 

Thao Le's profile image
Thao Le 
5 years ago
Amanda B.'s profile image
Amanda B. 
5 years ago

I would avoid like the plague, unless you want to throw away $3,000. Purchased a chair through this company. The chair was broken within fifteen minutes of being set up. Called customer service---who was SO rude by the way--and after arguing with her she agreed to have a tech out to fix it. Shockingly (ha!) that did not happen. Now they are saying they have no record of my complaints or of the chair being reported broken even though I have call logs (starting on the day of delivery), emails, as well as chat on their website.... read more

Frequently asked questions about Titan Chair Co

How is Titan Chair Co rated?

Titan Chair Co has a 3.9 star rating with 166 reviews. 

When is Titan Chair Co open?

Titan Chair Co is closed now. It will open at 9:00 a.m. 

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