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Titan Chair Co - Carrollton, TX

4.0
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About this business

TITAN World LLC - Home of Osaki and Titan brand Titan World is one of the leading distributors of electronic massage chairs, handheld massagers, foot massagers, fitness machines, and back relief products. With prices well below national retail price, we specialize in importing and distributing straight to the consumers. While providing high quality products we also strive to provide superior customer service to our clients in all aspects of our business. No matter if its sales or maintenance, we strive and guarantee customer... read more

Location details

1303 Marsh Ln, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.0158 reviews
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Bill H.'s profile image
Bill H. 
on Birdeye

2 years ago

Stay away from this company. They delivered a chair that doesn’t function properly and have played games for 9 days, 18 emails, 2 phone calls and multiple people discussing the issue and no results. They want me to repair the chair for them when they should replace this item seeing I’ve never been able to use it. Has missing parts, broken parts and torn material. By far the worst company I have ever dealt with. @Costco @Homedepot should cease business relations with them immediately 

Amanda B.'s profile image
Amanda B. 
on Birdeye

5 years ago

I would avoid like the plague, unless you want to throw away $3,000. Purchased a chair through this company. The chair was broken within fifteen minutes of being set up. Called customer service---who was SO rude by the way--and after arguing with her she agreed to have a tech out to fix it. Shockingly (ha!) that did not happen. Now they are saying they have no record of my complaints or of the chair being reported broken even though I have call logs (starting on the day of delivery), emails, as well as chat on their website.... read more

Frequently asked questions about Titan Chair Co

How is Titan Chair Co rated?

Titan Chair Co has a 4 star rating with 158 reviews. 

When is Titan Chair Co open?

Titan Chair Co is closed now. It will open on Friday at 9:00 a.m. 

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