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Titan Alarm Inc.
- Security Systems
- Phoenix, AZ
About this business
<p>This business offers residential and commercial services: burglar alarm installation and monitoring, integrated access control and video surveillance installation service and monitoring, fire system installation, monitoring, inspection and repair services, home automation services and integration.</p>
Location details
875 E Covey Ln Ste 103, Phoenix, AZ, 85024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They offered us a scam rebate program that sounded too good to be true. Apparently it was. They would not honor it. ****** learned. If it sounds too good to be true it probably is.
Business response:
Hi ******,Thank you for your feedback. We are genuinely sorry to hear about your experience with the rebate program. This is not a standard practice for us, and we want to get to the bottom of this situation.Could you please provide more details on who offered you the rebate and what it was for? We are committed to making this right and ensuring such issues do not occur in the future.You can reach me directly at ********************* or via email at ********************************* We appreciate your patience and look forwa... read more
We are a NON-******************* and we had terminated our contract with Titan Alarms back in September of 2015 as we have confirmation with Titan Alarms of termination. Nonetheless, Titan has been charging us services a monthly service, since 2015; in addition to this, we sold the property back in May of 2022. Titan says they have been providing services to us, but how is this, if the company has been abandoned and closed off. This company has factiously been charging us for a Business that has been closed for 2 years and 7... read more
Business response:
Dear *******,I hope this message finds you well. My name is *********************, and I am the new **************** Manager at ****************************** I would like to express our sincere apologies for any inconvenience or confusion you have experienced regarding your account.Firstly, I would like to thank you for bringing this matter to our attention. Your concerns are of the utmost importance to us, and we are committed to resolving this issue promptly.To assist you further, could you please provide us with the deta... read more
Dont use Titan Alarm. We have a $0 deductible service plan to fix their equipment and they wont honor it. We have been working with ******, who cited our service plan was only for wear and tear; she was going to help us as we arelong standing customers. Cant get this escalated to a manager as we were told he is on PTO (is there someone above him that can help?). Was also told the technician would let us know the cost of our services before he started work. Tech came and completed work, then told us it will be $200 service fe... read more
Business response:
Good ******************, We wanted to say thank you for your recent Yelp Review and we are so happy that we were able to turn this negative situation into a positive! We appreciate and value you as a ***************************** customer! Thank you for all of your valuable feedback! Please feel free to reach out for any future needs!
Frequently asked questions about Titan Alarm Inc.
How is Titan Alarm Inc. rated?
Titan Alarm Inc. has a 4.8 star rating with 741 reviews.
When is Titan Alarm Inc. open?
Titan Alarm Inc. is closed now. It will open tomorrow at 8:00 a.m.
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