TIRR Memorial Hermann Sugar Land - Outpatient

Tina. Y 

on Google

a month ago

I was calling to schedule a PT evaluation appointment for my father. However, the representative, “Albny,” accidentally canceled my father’s X-ray appointment, which was scheduled on the same day before his doctor visit and was required to be completed beforehand. What was most concerning was that there was no apology until I specifically asked for one. Instead, I was simply told to contact the scheduling center myself because she works with TIRR. That does not make sense to me — if she had access to cancel the imaging appoi... read more

Karen Itable Lentini 

on Google

5 months ago

My son was never been excited to attend speech therapies until he had Sydelle in TIRR. He's usually grumpy to attend speech but he got excited when i mention Sydelle and his retention at home is very positive. Unfortunately we're pausing therapies (their policy not to have continuous therapies) but when we're back, we hope to still have Sydelle as my son's therapist. Thank you 

JAMES LINEBERRY 

on Google

5 months ago

Completely useless staff. Call 2 months in advance to schedule appointment off a referral from a doctor. Just for TIRR to wait until the day before the appointment to see if the insurance is accepted. Then proceeds to text me all the way up to the appointment to verify im still coming, but can't send a text to tell me that decided to cancel the appointment. Do better Memorial Hermann. 

Imran Pervaiz 

on Google

6 months ago

Speech therapist was rude and condescending to my son. This place is a young therapists hang out joint where they rather talk to each other than focus on the clientele. Unfortunately we had to go elsewhere and glad found a compassionate therapist who has a great working relationship with my son. It takes empathy, compassion and a little bit of hard work to build a rapport with a severely disabled child. 

I P 

on Google

6 months ago

Speech therapist was rude and condescending to my son. This place is a young therapists hang out joint where they rather talk to each other than focus on the clientele. Unfortunately we had to go elsewhere and glad found a compassionate therapist who has a great working relationship with my son. It takes empathy, compassion and a little bit of hard work to build a rapport with a severely disabled child.