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Tim Hortons

2.8

About this business

Location details

550 King St N, Waterloo, ON N2L 5W6, Canada, Waterloo, ON, N2L 5W6, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.8151 reviews
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Joshua Iredale's profile image
Joshua Iredale 
3 weeks ago

Ran out of coffee and wouldn't make more 30 mins before close 

Mohammed Aafaq's profile image
Mohammed Aafaq 
2 months ago

Good service, friendly and efficient staff, especially Maria. It’s always a pleasure to deal with her. 

James Brown's profile image
James Brown 
2 months ago

Wow, Maria, you really got to be more customer service friendly. I stood in line this morning and heard other employees saying, I can help you over here, then I look and I’m being stared at like I’m wasting her time. I approach, no greeting, just a sour look, ordered, got my coffee un stirred and handed to me without comment, I said thank you, no comment again. If you don’t like your job, get a new one. It is not that hard to say you’re welcome, have a nice day. It literally took me less than 10 seconds to type that. Do bett... read more

Matt's profile image
Matt 
2 months ago

I think I speak for everyone that I'm so sick and tired of having to smell the stink coming off these employees, how is my food going to be hygienic when this guy has clearly never showered in his life? 

patel aman's profile image
patel aman 
2 months ago

Very disappointing experience at the Tim Hortons in Conestoga Mall. The staff do not listen to customers’ requirements and instead insist on their own rules without any proper explanation. On top of that, it's very unprofessional , which made the visit uncomfortable. Customer service is clearly lacking here. I hope management addresses these issues and make sure the the rules and regulations staff to be more respectful and attentive. 

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 2.8 star rating with 151 reviews. 

When is Tim Hortons open?

Tim Hortons is closed now. It will open at 10:00 a.m. 

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