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Tim Hortons

3.3

About this business

Location details

4 Hughson St S, Hamilton, ON L8N 2A1, Canada, Hamilton, ON, L8N 2A1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
3.316 reviews
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RL Orwell's profile image
RL Orwell 
on Google
a month ago

You're getting one star girl behind the counter. Had terrible customer service I was a regular this location too. That's the worst part. I was paying with debit. I hadn't scanned my points. I let her know that I hadn't scam my points so she smacked the side of her till aggressively like wow okay that's uncalled for. So she's snarkly asking anything else. So I just said you know what. Forget it. I'll stop coming here. Nobody should be subjected to violence or abuse when they're trying to start their day right with a coffee. D... read more

Thelma Costa's profile image
Thelma Costa 
on Google
11 months ago

Disgusting customer service. After standing and waiting patiently for 15 minutes while he served the customer before me. He makes no indication what side of the counter he could service the next person. Knowing that I was next he went and served people who had just came in. So I walked out and took my business elsewhere. 

MrStonerstone's profile image
MrStonerstone 
on Google
a year ago

I go here every morning absolutly no issues and staff is super chill but the small dorky girl secretly hates me I think.. 

JoyThief The Band's profile image
JoyThief The Band 
on Google
a year ago

Between my wife and I, we've had completely different experiences, and that concerns me greatly. Mine was always pleasant with the two usual staff there, but my wife constantly talked about rude experiences, so we decided to test it. My wife went in first, tried to order, and didn't even recieve a "hello", or "sorry", simply met with "Look around you! We don't have that." The face said it all, but I wanted to test it. I went in a moment later and asked for the same and the response was so different "Oh, sorry sir, we don't h... read more

Alyssa Cataylo's profile image
Alyssa Cataylo 
on Google
2 years ago

The male guy employee is really rude and can’t admit to his mistakes 

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Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.3 star rating with 16 reviews. 

When is Tim Hortons open?

Tim Hortons is closed now. It will open tomorrow at 9:00 a.m. 

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