Tiffany & Co.

Angela M 

on Google

a week ago

Tiffany as a brand is gone downhill. They charge ridiculous prices for their jewellery, which isn’t an issue but it’s a shame their service and policies don’t reflect it as a premium brand anymore. For example, simple repairs have a minimum charge $100+, and when you go to pick it up, they for it to you in a zip bag… apparently they can’t give you a dust bag anymore because of ‘policy’. It literally costs them less than a $1 to make the bags. Cleaning use to be a free service, but now charges $40 per item… which is ridiculou... read more

Mariam Kalaian 

on Google

3 weeks ago

Bought a silver necklace from Tiffany and co literally 3 months ago wore it only once, the colour changed, went in to tell them the problem, and their answer was yes it’s normal for colour to change, like what the hell I paid $2,000 for a small thin necklace for you to tell me normal for the colour to change, manager came down angry and also rude telling me I won’t do refund for you. Her name is Mauria desiko. Save yourself money and go buy real silver or gold. 

Diane Smith 

on Google

a month ago

I recently brought in a sentimental piece—a Tiffany eternity bracelet gifted to me by my daughter—to be repaired. What followed was a surprisingly disjointed and frustrating experience for a brand that positions itself at the very top end of customer service. On arrival at 10:30am on a Tuesday, I was told I required an appointment simply to lodge a repair. The store was not busy, and despite explaining I was in the city briefly for a medical appointment and live and work in the suburbs, I was initially turned away and offere... read more

H.S Ro 

on Google

a month ago

Visited the Tiffany & Co. city store today around 12 PM and had one of the worst retail experiences. From the moment we arrived, the staff at the entrance were rude and dismissive, making us feel like we were a burden. We were not aware that weekend reservations were required, but instead of explaining politely, the staff (older woman with glasses) responded bluntly and with visible irritation, offering no real assistance. We had visited earlier this week without any issues and came back today ready to purchase a bracelet an... read more

Addison Clark 

on Google

a month ago

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..