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TIER 1 HEATING & AIR, LLC.

4.6

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3459 US-1 BUS, Vass, NC, 28394, United States

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4.6534 reviews
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Kimberly Jones's profile image
Kimberly Jones 
on Google
3 weeks ago

This is now the fourth time the same technician has come to our home, and the air conditioner is still not working properly. From the very first visit, I mentioned that I believed there was a leak in the system. He was here for about 30 minutes, told us everything was reading fine, and left. A few days later, the A/C froze up again with the same issue. Since then, my family has had to continually drain water from the system using buckets because the unit was never properly repaired the first time. When he returned for the se... read more

AV Carvings's profile image
AV Carvings 
on Google
a month ago

Had this company hired buy Choice home warranty which I canceled today . They came to my house 3 times and never fixed the issue took 3 weeks 15 minutes each visit 100 degree no air . Don't recommend this company. Say veteran owned but don't support veterans 

Christopher Davis's profile image
Christopher Davis 
on Google
a month ago

My AC unit wasn’t blowing cold air, so my warranty company sent out Tier 1 Heating & Air. The first technician diagnosed a faulty blower and said he’d order the part. A different tech came to install it, but then claimed the motherboard was now bad and also needed replacing. He said he'd order that part too. A few hours later, I get an email from my warranty company saying I’d need to pay $4,000 to replace the entire unit—the first we’d heard about needing a full replacement. When we contacted Tier 1, they initially denied e... read more

OhMy Goodness!'s profile image
OhMy Goodness! 
on Google
a month ago

I don’t understand the negative reviews. Dennis was FANTASTIC! He fixed our AC in 10 minutes. I’m beyond happy with the service from making the appointment to finishing up. Highly recommend! 

Patrick Smith's profile image
Patrick Smith 
on Google
a month ago

Don't Recommend. 

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Frequently asked questions about TIER 1 HEATING & AIR, LLC.

How is TIER 1 HEATING & AIR, LLC. rated?

TIER 1 HEATING & AIR, LLC. has a 4.6 star rating with 534 reviews. 

When is TIER 1 HEATING & AIR, LLC. open?

TIER 1 HEATING & AIR, LLC. is open now. It is open 24/7. 

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