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3459 US-1 BUS, Vass, NC, 28394, United States
Get directionsThis is now the fourth time the same technician has come to our home, and the air conditioner is still not working properly. From the very first visit, I mentioned that I believed there was a leak in the system. He was here for about 30 minutes, told us everything was reading fine, and left. A few days later, the A/C froze up again with the same issue. Since then, my family has had to continually drain water from the system using buckets because the unit was never properly repaired the first time. When he returned for the se... read more
Had this company hired buy Choice home warranty which I canceled today . They came to my house 3 times and never fixed the issue took 3 weeks 15 minutes each visit 100 degree no air . Don't recommend this company. Say veteran owned but don't support veterans
My AC unit wasn’t blowing cold air, so my warranty company sent out Tier 1 Heating & Air. The first technician diagnosed a faulty blower and said he’d order the part. A different tech came to install it, but then claimed the motherboard was now bad and also needed replacing. He said he'd order that part too. A few hours later, I get an email from my warranty company saying I’d need to pay $4,000 to replace the entire unit—the first we’d heard about needing a full replacement. When we contacted Tier 1, they initially denied e... read more
I don’t understand the negative reviews. Dennis was FANTASTIC! He fixed our AC in 10 minutes. I’m beyond happy with the service from making the appointment to finishing up. Highly recommend!
Don't Recommend.
TIER 1 HEATING & AIR, LLC. has a 4.6 star rating with 534 reviews.
TIER 1 HEATING & AIR, LLC. is open now. It is open 24/7.
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