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Tidal Wave

3.1

About this business

Location details

5025 Crossroads Dr, El Paso, TX, 79932, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.140 reviews
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Terri Little-Verdugo's profile image
Terri Little-Verdugo 
4 years ago

Couldn't tell me what I needed. The owner not available. Esmeralda the only helpful person struggled with contacting owner. Not enough knowledgeable workers or service personnel. Is supposed to be the area distributor for Hot Spot Hot Tubs-yeah right. The plaxe is a dump. Left and went to Able Pool and Spa where we got our products for our newly installed hot tub. They were absolutely no help. This busines owner is spread too thin in his 4 busineses. 

alicia n.'s profile image
alicia n. 
5 years ago

Tidal wave and pool If I could give you no stars I wouldâ?? It is wild to me that there can be so many good reviews and honestly I am jealous that some of you received good service from this company. The employees I have worked with were professional and nice, but I do not recommend using this company. I now know this company to be dishonest and unreliable. Wayne came and did a service appointment and he was great, Priscilla (before she left) was also great, the lady who now answers the phone very niceâ?¦ you know who isnâ??... read more

anonymous's profile image
anonymous 
9 years ago

The guy came out and looked at my pool. Gave me some quotes, I called him the following week to tell him I liked the quotes but he never returned my call. A few weeks later I got my quotes from other pool people and saw that he was over pricing. Last year , without me knowing this , he did the same thing to my husband. Very poor customer service. 

Jan D.'s profile image
10 years ago

I interact mostly with Faye and Manuel. Always courteous and professional. Manuel is efficient and always smiling and happy. Always a great job! 

billbinlc's profile image
billbinlc 
16 years ago

Best prices on Hot Springs Spas in El Paso and Southern New Mexico – The owner is a good guy and willing to help the customer with sales and customer service. Staff and Technician are helpful and pleasent. Made sense to buy as the prices were better than Las Cruces. 

Frequently asked questions about Tidal Wave

How is Tidal Wave rated?

Tidal Wave has a 3.1 star rating with 40 reviews. 

When is Tidal Wave open?

Tidal Wave is open now. It will close at 5:00 p.m.  

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