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Ticketmaster

1.3

About this business

Location details

755 W Big Beaver Rd #500, Ste 500, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.375 reviews
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C M's profile image
C M 
a month ago

We bought tickets pre-sale for a concert, section 1. My husband used his work address when he bought them, for some reason Ticketmaster made the tickets on his phone invalid. Long story short we had to go to the “Call Center” to get our tickets, thinking we had the SAME seats! NO Ticketmaster moved us to section 5!!! How does that happen?! We couldnt even see! We paid $85/ticket for section 1 only to be moved to section 5!! Please buy tickets elsewhere, Ticketmaster is terrible! 

tom miskell's profile image
tom miskell 
a month ago

Brought tickets for neil young. When i purchased. Them i asked for paper tickets they said NO! You will get a notice 24 hrs before the concert and we will send you a email on how to get the tickets on your phone. The day of the concect i checked my emails and spam no notice! I called ticketmaster after a long wait i got a rep. Who talked like she had marbles in her mouth. She finally brought up my tickets, it said i could transfer them to my wallet. Itclick on transfer to my wallet. Checked my wallet no tickets. This will be... read more

Mike W's profile image
Mike W 
a month ago

You have literally ruined the concert going experience. Congratulations. 

Paul Robertson's profile image
Paul Robertson 
a month ago

I qued up and signed in early on several occasions only for the tickets to sell out instantly. Nothing is done about bots and scalpers... 

Maggie Crowell's profile image
Maggie Crowell 
3 months ago

I would give zero stars if I could. When purchasing tickets, I received an error screen that informed me that my purchase was unsuccessful. I then went and purchased another set of tickets only to be charged for both sets. I then requested a refund for the first order. The issues that I have faced trying to deal with customer service since have been appalling. Not only have I had to reach out multiple times just to get any response at all, it has also been over a week and they have now refunded the wrong order! I have expres... read more

Frequently asked questions about Ticketmaster

How is Ticketmaster rated?

Ticketmaster has a 1.3 star rating with 75 reviews. 

When is Ticketmaster open?

Ticketmaster is closed now. It will open at 9:00 a.m. 

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