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Thyroid, Endocrinology, and Diabetes

3.2

About this business

Location details

2304 Bardin Rd #102, Grand Prairie, TX, 75052, United States

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WeekdayScheduleStatus
Mon1:00 p.m. to 5:00 p.m.
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
3.267 reviews
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Barbara Jones's profile image
Barbara Jones 
4 weeks ago

Because someone miscoded my labs, Medicare refused to pay for some labs taken to the tune of $369. I have been contacting them about this for months with no response. The account was turned over to the credit bureau, and I no longer can have labs done there. I haven’t been able to speak with Dr Garza about this and have no idea if the information has been given to him. THIS IS DISHONESTY, AND HAS CAUSED ME SERIOUS PROBLEMS. It appears that the staff is incompetent, and should be fired. She finally called Labcorp today and th... read more

Melinda Portillo's profile image
Melinda Portillo 
a month ago

I use the Healow portal to get in touch with the staff and they return with an answer on the same day or the following day. Andrew Garza and his staff are always very professional. 

Hugh Gadberry's profile image
Hugh Gadberry 
a month ago

Have been seeing Andrew Garza for about 3 years. I will be changing clinics due to poor customer service. Our visits in person are great! But, just try to get them on the phone!!! It will hardly EVER happen! When we go to our appointments, there is hardly any patients in sight. There are usually 2 or 3 office workers behind the desk, usually doing not much. THEY CAN'T ANSWER THE PHONE??? They can't even respond to our insurance when refills are needed! We are outta there!!! Don't waste your time going there - unless you enjo... read more

Brandon France's profile image
Brandon France 
3 months ago

It’s just a matter of time I will find care elsewhere never had a doctor office that neglected their phones and patients as much as this place. Their voicemail is all you get and lucky if you receive a callback. Also I have been going here for over a year and never even seen the actual doctor just the PA 

Matt's profile image
Matt 
3 months ago

They're great when you're in person, but trying to contact them is legitimately a nightmare because they don't answer the phone. I can't get my medicine that I need refilled because nobody gets back to me 

Frequently asked questions about Thyroid, Endocrinology, and Diabetes

How is Thyroid, Endocrinology, and Diabetes rated?

Thyroid, Endocrinology, and Diabetes has a 3.2 star rating with 67 reviews. 

When is Thyroid, Endocrinology, and Diabetes open?

Thyroid, Endocrinology, and Diabetes is closed now. It will open at 8:00 a.m. 

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