Thriveworks Counseling & Psychiatry McKinney

Jaclyn Angermeier 

on Google

a month ago

I made an appointment with a therapist and after 10 minutes I knew she wasn’t going to be a good fit and let her know. We hung up. Thrive Works has fine print that if you do not complete the session they will charge you. They charged me $135 for a 10 min session. As a social worker myself I was shocked and felt entrapment. I had no money as it was, and as many of us struggle to survive in this economy it made me sad that a company that promotes healing would cause so much damage. I would never recommend this company as they ... read more

Jaclyn Angermeier 

on Google

a month ago

I made an appointment with a therapist and after 10 minutes I knew she wasn’t going to be a good fit and let her know. We hung up. Thrive Works has fine print that if you do not complete the session they will charge you. They charged me $135 for a 10 min session. As a social worker myself I was shocked and felt entrapment. I had no money as it was, and as many of us struggle to survive in this economy it made me sad that a company that promotes healing would cause so much damage. I would never recommend this company as they ... read more

Ruthie Bullard 

on Google

9 months ago

It is a scam, they will charge you for things you don't receive and then process the payment without giving you a notification letting you know when it is due. The replies they are giving people under their reviews are fake and don't lead to solutions. Their customer service is fraudulent as well, as they claim they are there to help you, but they don't help at all. 

Tierra Washington 

on Google

10 months ago

$130 cancel/reschedule fee if not done in 48 hrs. 44hrs is too late to avoid cancellation fee. 

Rachel Gardner 

on Google

11 months ago

After researching and trying to find the correct therapist, I finally settled on one. Call the office and was given who specializes in what. Then show up to the appointment and was told about late fees and that they didn't specialize in I needed. I was still charged anyway. Very disappoint in my experience with this clinic and therapist.