Thrifty Car Rental - Raleigh - Durham International Airport (RDU)

mikekool09 

on Google

2 days ago

DON’T USE THIS COMPANY! The reviews are correct! I was hit with an unexpected $400 smoking cleaning fee and a $50 charge for windshield damage, even though I verified with the attendant before leaving that everything was in good condition. This experience was extremely frustrating and left me feeling like I was being scammed. Thankfully, I was able to get the charges refunded, but I shouldn’t have had to go through the hassle of disputing charges that shouldn’t have been applied in the first place. Consider yourself warne... read more

Nicky Cunningham 

on Google

6 days ago

The front desk at Thrifty was amazing and helped get me into a car. The positive review ends there. As we were driving to Wilmington the car overheated so we had to pull off on the side of I140. I called the road side assistance who said the tow truck would be there in 11 minutes and guaranteed me a car at the nearest rental place at Wilmington airport. He also let slip that this same car had overheated 2 days prior. 11 minutes came and went and no text. I call back and turns out the first guy never ordered a tow truck and p... read more

F Penciu 

on Google

a week ago

NO MEANS NO! Unless you're dealing with Thrifty. If I say NO to any additional insurance products from Thrifty because I already have dual coverage through my credit card and personal auto insurance, NO MEANS NO. If you manage to slip unwanted coverage into my agreement under my nose, only for me to discover it later, I call that a SCAM. Then, six weeks later, you send a letter demanding additional refueling charges. Don't you realize your own return invoice already documents the fuel level recorded by YOUR representative? ... read more