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Thrifty Car Rental
- Transportation Services
- Honolulu, HI
About this business
Location details
2424 Kalākaua Ave, Honolulu, HI, 96815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:30 p.m. | |
| Tue | 8:00 a.m. to 3:30 p.m. | |
| Wed | 8:00 a.m. to 3:30 p.m. | |
| Thu | 8:00 a.m. to 3:30 p.m. | |
| Fri | 8:00 a.m. to 3:30 p.m. | |
| Sat | 8:00 a.m. to 3:30 p.m. | |
| Sun | 8:00 a.m. to 3:30 p.m. |
First, the manager needs to be fired for not knowing how to correctly staff their location. There were 12 computers with 3 workers working and a line of about 30-40 people that went out the door. The manager obviously does not care about customer service or employee mental health. The Jeep we got looks horrible. It is scratched and damaged all over and is filthy. This jeep was definitely not cleaned prior to our rental. DO NOT WASTE YOUR VACATION TIME OR MONEY HERE!!
We recently rented a car and unfortunately the experience was disappointing from the start. The pickup process was very slow—we waited in line for quite some time even though there weren’t many people ahead of us. When we finally got the vehicle, no one did a walk-around inspection with us, and the car had multiple dents and scratches. I ended up recording a full video myself just to be safe. On top of that, the car itself was not what we expected. Despite being a 2023 model, it lacked basic features we had specifically requ... read more
The first time we booked a car everything went normal and the seconde time it was a mess. The person at the counter said totally different things than the first person (1 Week apart). We had the car for one day and brought it back with full tank, but they charged us after the tank.
It’s weird that all their responses to poor reviews say “we’re striving to improve” yet they don’t improve anything as people keep giving bad reviews due to extreme wait times. We rented through Alamo up the road a few days ago and no issues. Hired a car from here today expecting the same seamless process and how wrong we were. The wait time was so long that we didn’t want the car in the end as we were so late for our reservation. My advice is to walk up the road to Alamo. Feel sorry for the staff who can’t keep up with the ... read more
차 받는데 3시간 걸림. 늦는다는걸 알고 1시간 반전에 도착했는데 리셉션대기 2시간에 밑에.내려가서 한시간 걸림. ㅋㅋㅋ 이딴데가 있냐 ㅋㅋ 걍 차도없는데 무조건 받고 돌아오면 그때주는듯 ㅋㅋ
Frequently asked questions about Thrifty Car Rental
How is Thrifty Car Rental rated?
Thrifty Car Rental has a 1.9 star rating with 606 reviews.
When is Thrifty Car Rental open?
Thrifty Car Rental is open now. It will close at 3:30 p.m.
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