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Thrifty Car Rental
- Transportation Services
- Springfield, MO
About this business
Location details
2300 N Airport Blvd, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
I booked through Chase Travel and the reservation was for a full sized car which was listed as a Chevy Malibu or similar. Instead, I got a Kia K4 which I would never have reserved. I would have paid much more for a full size car or crossover. When I went back in to ask why they gave me a compact car I was told they replaced the Malibus with Kia K4s and they "consider it to be a full sized car" which is very dishonest. It doesn't matter what they consider it to be a Kia K4 is a small compact car, and a Malibu is not. This car... read more
There is no "Thrify Car"" rental sign over any of the car rental counters. So I ended up walking up to a very nice man, Jeff, at the Hertz desk and asked for directions. He was able to help me get my car and upgrade to a slightly bigger vehicle which would be easier for her to get in and out of. Once Jeff helped me, everything was super easy. Some kind of notication on my confirmation letting me know that there is no Thrifty Car desk would have been nice.
Friendly, fast service done by professionals that treat you well.
Booked thru Expedia and called Thrifty directly not once but twice the week before scheduled pick up to ensure no issues with Reservation. It does state possible restrictions with a driver under 25. Hence, the reason for my 2 calls prior to..... was assured all was well. Day of pick up when my 24 yr old shows up to pick up car rental... I had to drive 3 hours round trip to put my credit card on file to actually pick up the car. I understand procedures and rules. Why wasn't that mentioned in my 2 calls to Thrifty? Then the la... read more
Thrifty Car Rental is usually located at the Hertz Rental desk. The employees at the Hertz Rental desk (JaDonna and Cynthia) were amazing and went above and beyond when I had issues with my reservation. They also helped me mid rental in adding drivers.
Frequently asked questions about Thrifty Car Rental
How is Thrifty Car Rental rated?
Thrifty Car Rental has a 2.7 star rating with 77 reviews.
When is Thrifty Car Rental open?
Thrifty Car Rental is open now. It will close tomorrow at 12:00 a.m.
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