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Thrifty Car Rental
- Transportation Services
- Anchorage, AK
About this business
Whether it's a sedan to chase the sun or a 4x4 to see the moon rise, Thrifty holds the key to getting there-conveniently, affordably, & always in style.
Location details
4940 W International Airport Rd, Anchorage, AK, 99502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 1:30 a.m. | |
| Tue | 6:00 a.m. to 1:30 a.m. | |
| Wed | 6:00 a.m. to 1:30 a.m. | |
| Thu | 6:00 a.m. to 1:30 a.m. | |
| Fri | 6:00 a.m. to 1:30 a.m. | |
| Sat | 6:00 a.m. to 1:30 a.m. | |
| Sun | 6:00 a.m. to 1:30 a.m. |
There's a reason why the reviews for Thrifty / ANC are so poor. Perhaps some basic Customer Service remedial training would help? Instead, they simply respond to negative reviews with the same cut-and-paste response - "we're extremely sorry to hear about your experience at our location".
After this experience with thrifty at the Anchorage airport I am DONE. I was a loyal thrifty customer for years. They deceptively told me I had to select mandatory coverage on the rental, which was not mentioned in my original reservation. I was also not told upon selecting this that there would be an additional charge, to the tune of $125. I NEVER get additional coverage on my rental so I KNOW I did not select this extra charge. They are refusing to make this right, 0/10 cannot recommend this place. I will be renting from m... read more
One person working the counter. 14 people in line to rent cars. It is taking 20 min per customer to rent a car! This is craziness.
Something broken here. 2 hour wait to check in. One desk open, line wrapped around the corner.
They did not have the minivan that I reserved. First they tried to replace it with a vehicle that cost 3x more than what I reserved. Then they tried to replace it with a vehicle that did not have enough seats for my family (6) and luggage. Finally they offered that I could take a minivan they had but i had to return it the next day to exchange it. I agreed because it was the only feasible solution. The next day, the van they gave me was no cleaned from the previous rental.
Frequently asked questions about Thrifty Car Rental
How is Thrifty Car Rental rated?
Thrifty Car Rental has a 2.7 star rating with 200 reviews.
When is Thrifty Car Rental open?
Thrifty Car Rental is open now. It will close tomorrow at 1:30 a.m.
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