Thrifty

Anand D 

on Google

3 months ago

Extremely Disappointing Experience with Overcharging and False Promises I was overcharged $180 for a 35-minute delay in returning the vehicle—even though I had rented the car for 4 full days. I contacted Thrifty customer care the same day, and they assured me a full refund would be processed. However, despite following up multiple times over two months, the refund never came through. Eventually, I had to escalate the issue via an online complaint, and only then did Thrifty issue a partial refund, far less than what was origi... read more

Casey colon 

on Google

5 months ago

I just want to say thank you to Juan,angel, and Jen . Returned my rental and was on my way home when I realized I had forgotten my wallet in the glove box . They got to work quickly to locate the car and my wallet . I got my wallet back and realized my cash was not in it before I could ask about it they had my cash . All of my things and money were all there . 

Michael Martin 

on Google

5 months ago

Toll transponder scam - they won't tell you the cost of the PlatePass transponder until you are at the counter, you pay for every day of your car hire whether you use the transponder or not. I phoned and messaged, they won't tell me the cost, only to say between $9.99 and $27.99 per day, every day whether you use it or not. Other chat forums say as much as $27.99 per day, so that's around $224 for my hire. I cancelled.